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Support specialist (Farsi)

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Deadline: 11 May 2024

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Axioma is providing information services and now we are looking for active and motivated candidates on Support Specialist position (Farsi).

We would like to meet a result-oriented person with good communication skills and the ability to work in a team.

Working Conditions:

  • comfortable office in Armenia with the superior climate and accommodations as well;
  • good motivation program (fix salary+bonuses);
  • work by shifts (including night shifts);
  • opportunity for professional growth;
  • great team.

Job responsibilities

  • Providing support to clients and partners regarding company's products and services dealing with financial and technical questions;
  • Answering all online referrals via phone, email and chat;
  • Solving technical questions and issues with the IT department;
  • Instructions and manuals preparation for clients and partners;
  • Live chat support;
  • Participation in different company’s projects.

Required qualifications

  • Fluent Farsi, English - upper intermediate;
  • Experience in support or sales at least 1 year;
  • University degree (preferably economic / finance);
  • Knowledge of financial markets is preferable.

Required candidate level: Mid level

Additional information

Please, apply on this position with attaching of your CV.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Support

Soft skills

Ability to work under pressure

Multitasking

Proactive

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Contact details

Website https://www.axioma.company/

Address: 9 Գրիգոր Լուսավորիչի փողոց, Yerevan, Armenia