Junior Business Analyst
Deadline: 06 April 2023
Employment term: Permanent
Category: Data Research/Analysis
Job type: Full time
Location: Yerevan
Job description:
Join us in creating the most personalized cloud communication solutions worldwide together!
Why Dexatel: Dexatel provides an omnichannel messaging platform, powering enterprise-level business communications. We work with Google, Tik Tok, Vodafone, Viber, SAP, and other global brands. Founded in Estonia we had significant growth featuring in Financial Times as one of the fastest-growing companies in Europe, two years in a row.
Our mission is to provide a personalized and individual experience to every customer. We are looking for highly motivated entry level Business Analysts to join our growing Business Analysis team.
About the role: The specialist in this role will be responsible for the processes and product analysis and risk assessment. The main goal is to understand the fields of improvement through analysis and reveal what risks can arise.
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Job responsibilities
What you will do:
- Analyze data to identify patterns and trends that can inform process improvement and business decisions;
- Analyze the quality of the products through conversion rates and understand the optimization opportunities and fields;
- Assist senior members of the team with projects, conducting research, and compiling data as needed;
- Analyze the traffic data, in particular the routes and ways of improvement on an ongoing basis;
- Communicate with heads of divisions, managers and other involved stakeholders to gather information about their needs and preferences;
- Conduct aggregation of the information from different sources about industry trends and competitor activity in order to identify opportunities for improvement and make optimization offers accordingly;
- Conduct market research to determine which type of products or services are likely to be profitable in different markets;
- Create reports based on data analysis results to present findings to managers;
- Recommend changes to existing business practices based on analysis of data.
Required qualifications
What you will bring:
- 1+ year of experience in Business Analysis or other relevant role;
- Advance analytical skills in MS Excel and similar tools;
- Excellent Communication Skills in English and Russian(Written & Verbal);
- Outstanding analytical mindset and attention to detail;
- Great organizational, task- and time-management skills;
- Initiativeness and critical thinking;
- Willingness to learn and develop new skills;
- Willingness to work in a dynamically growing team and culture.
Required candidate level: Junior
Additional information
Additional information
Dexatel is now one of the leading omnichannel solutions providers in the Cloud Communications industry. Our client portfolio consists of over 800 clients and operators, including 300 major ones. Our list of celebrity partners includes names such as Tik Tok, Google, Viber, Deutsche Telekom, China Telecom, Vodafone, T-Mobile, Orange Spain, Orange Poland, CenturyLink, Cellcom and SAP.
We see success in our business not only by displaying high-quality standards and professional development but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company. We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality and non-discrimination. Our Company provides everyone with the opportunity for self-development and progress without limitations.
If you are excited about this opportunity, then take your portion of the challenge and send your CV to hr@dexatel.com indicating the title (“Junior Business Analyst") in the subject line of the email.
Professional skills
MS Excel
English
Russian language
Soft skills
Analytical skills
Critical thinking
Fast learning ability
Attention to details
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About Company
Dexatel was founded in 2015 and since then we offer excellent telecommunication services: voice wholesale and retail services, SMS hubbing services and Cloud PBX services.
The main goal for Dexatel is to provide a personalized and individual experience to every customer, so they will see only the information that they need without spending extra time.
Our Mission
Provide the most personalized solutions and customer journey, and show how personalization works by our example. This means two things:
- the reality, where every business message will be written for a particular customer,
- customers will only get relevant information at a relevant time.
Our Vision
We see success in our business not only by displaying high-quality standards, professional development, and personalized solutions for all our stakeholders but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company.
We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality, and non-discrimination. Each employee of the Company has no advantage over another employee in terms of education, personal development, professional qualifications, or other personal attributes. Our Company provides everyone with the opportunity for self-development and progress without limitations.
Another aspiration of ours is to become the best representatives of our field and industry-leading players; trusted by different operators, companies, and start-ups based on our professionalism and use of cutting-edge technologies.
Career Path at Dexatel
At Dexatel we strongly believe that the team is our main asset.
We encourage and promote teamwork which boosts productivity and makes our team members feel less isolated, it also helps them to feel more engaged with their tasks. At Dexatel, we created the best atmostphere at the office, because we know that healthy and happy employees are more motivated and engaged. We train, coach and teach and therefore providing opportunites for growth and self-development.
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Moving To Our New Home
WE ARE MOVING TO OUR NEW HOME! Dexatel team is moving to its new, vibrant, and supercool office!
Just as the old one, this beauty is a new home, where we'll be facing bigger challenges, solving tougher problems, and achieving higher heights. BUT, FIRST, WE'D LOVE TO PAY A TRIBUTE TO THE OLD ONE For 4 years our good old office welcomed and hugged us as a home, serving as the place where DexaTeam was built and our unique culture was formed. But, the time has come for the Team to move on and enjoy huge enhancements within Dexatel Culture & Lifestyle.
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Benefits
Testimonials
The best working environment for me is when you enjoy your daily work. Dexatel creates a soothing atmosphere and challenging workplace, so you don’t notice how the day goes by. I learn every day and I’m challenged to reach my potential and develop new professional skills. I interact with amazing people. A healthy and personalized work environment, corporate culture, benefits and perks, active lifestyle, positive energy, and a team of talented people: these are just a few things about Dexatel.
Anush Babayan - Human Resources (HR) Manager
It’s an amazing feeling to work in a company that integrates its vision into the work environment as well. We strive to give a personalized approach not only to each and every one of our clients but to each Dexatelian as well. We challenge each other to grow both personally and professionally, we create an environment of trust and appreciation. I’m happy to be a part of this amazing team and create magic day by day.
Rubina Alumyan - HR Manager
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