Korean Speaking Partner Support Specialist

Deadline: 01 June 2022

Employment term: Permanent

Category: Business/Management

Job type: Full time

Location: Yerevan

Job description:

Technamin is an iGaming software provider using technology to develop unique, alternative solutions for online gaming businesses. The company benefits from having a diverse team of industry professionals and skilled individuals who work as a tight unit to create state-of-the-art products and solutions.
As a
Korean Speaking Partner Support Specialist, you will be responsible for managing a portfolio of assigned customers.

Job responsibilities

  • Onboarding new clients and providing necessary information
  • Helping clients throughout their payment journeys
  • Building strong and effective relationships with clients through ongoing communication
  • Maintaining updates with the market conditions and planning approaches using this information
  • Clearly communicate client requests to internal teams
  • Maintain a well structured and organized task board for all client requests
  • Provide translations when needed
  • Daily, weekly, monthly, and ad-hoc reporting for all stakeholders on every partnership

Required qualifications


  • University degree
  • Experience working in a high profile customer service environment is a plus
  • Strong relationship building skills
  • Ability to break down complex requirements into doable tasks
  • Ability to prioritize tasks based on business needs
  • Excellent communication and interpersonal skills.
  • Great organization, planning, and prioritization skills, with strong attention to detail
  • Strong command of written and spoken Korean and English
  • Full Computer literacy

Required candidate level: Junior

Additional information

Candidates who are interested in starting their career in the IT and iGaming industry and looking for new challenges are welcome to send their CVs to [email protected] mentioning the position " Korean Speaking Partner Support specialist " in the subject line of the email.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Korean language

Soft skills

Written communication skills

Time management

Flexible

Detail-oriented

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Benefits

Annual salary review
Medical insurance
Complimentary tea, coffee and refreshments
Day off
Free parking
Staff referral program

Contact details

Website https://technamin.com/

Phone: +37412282828

Address: 67/3 Hanrapetutyan street , Yerevan, Armenia

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