Korean Speaking Partner Support Specialist
Deadline: 01 June 2022
Employment term: Permanent
Category: Business/Management
Job type: Full time
Location: Yerevan
Job description:
Technamin is an iGaming software provider using technology to develop unique, alternative solutions for online gaming businesses. The company benefits from having a diverse team of industry professionals and skilled individuals who work as a tight unit to create state-of-the-art products and solutions.
As a Korean Speaking Partner Support Specialist, you will be responsible for managing a portfolio of assigned customers.
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Job responsibilities
- Onboarding new clients and providing necessary information
- Helping clients throughout their payment journeys
- Building strong and effective relationships with clients through ongoing communication
- Maintaining updates with the market conditions and planning approaches using this information
- Clearly communicate client requests to internal teams
- Maintain a well structured and organized task board for all client requests
- Provide translations when needed
- Daily, weekly, monthly, and ad-hoc reporting for all stakeholders on every partnership
Required qualifications
- University degree
- Experience working in a high profile customer service environment is a plus
- Strong relationship building skills
- Ability to break down complex requirements into doable tasks
- Ability to prioritize tasks based on business needs
- Excellent communication and interpersonal skills.
- Great organization, planning, and prioritization skills, with strong attention to detail
- Strong command of written and spoken Korean and English
- Full Computer literacy
Required candidate level: Junior
Additional information
Candidates who are interested in starting their career in the IT and iGaming industry and looking for new challenges are welcome to send their CVs to [email protected] mentioning the position " Korean Speaking Partner Support specialist " in the subject line of the email.
Professional skills
Korean language
Soft skills
Written communication skills
Time management
Flexible
Detail-oriented
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About Company
Technamin is SaaS provider with products ranging from but not limited to:
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Online player management platform
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In house game development
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Sportsbook
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Vendor services integration
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Big Data and Business Intelligence (BI) Analytics
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Advanced CMS and CRM technologies
We use cloud technologies and open source platforms, to create high performance state-of- the-art applications which solve challenges that any e-commerce business is facing, and apply it to the gaming sphere.
Our operating partners are spread geographically across all time zones, which makes our business truly global and dynamic.
We pride ourselves in developing products that involve the full cycle of the industry where our teams get a complete overview of the industry they help to serve.
We believe that state-of-the-art applications are built with cutting edge technology and software development methodologies. Our teams interact with seasoned professionals in the industry and solve challenging problems in innovative and sustainable ways.
Our values:
We focus on results - We are clear about the end goal – your definition of success feeds into what we seek to achieve as a team.
We encourage self-management – Our team members have all the necessary knowledge and skills to lead projects at various stages and develop solutions that will power you to success.
We strive to learn constantly – We are in a rapidly growing industry and new technological solutions are being developed all the time, so we are constantly improving and achieving at a higher standard.
We are creative and innovative – We don’t just want to solve your problems today; we want to create solutions that will solve them tomorrow. We make sure we’re at least one step ahead of the rest.
We prioritize transparency – The cornerstone of our work is trust – we win your trust so that we can provide you with solutions that will allow you to maintain the confidence of your customers.
Benefits
Contact details
Website https://technamin.com/
Phone: +37412282828
Address: 67/3 Hanrapetutyan street , Yerevan, Armenia
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