Manual QA Tester
Deadline: 29 July 2020
Employment term: Permanent
Category: Quality Assurance /Control
Job type: Full time
You will be part of the Engineering team at ServiceTitan to help improve our products and build new ones. We provide exciting opportunities for engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.
- Build metric dashboards, and bring in tools to bring consistency to various QA and projects
- Interact with the project team to ensure deliverables, as well as adhere to the quality standards that our customers expect by using QA best practices
- Additionally, effectively communicate technical and non technical terms to determine test scope and acceptance criteria
- Create test plans and test cases for upcoming releases
- Partner with software development, product, and the QA team to identify the components of the system to be automated based on both business priority and benefit of automated testing
- Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated
- Assist in designing test strategies, developing test tools and implementing test cases to ensure the highest quality deliverable
- Defect tracking and issue status reporting
- 2+ years of relevant experience testing web and mobile applications in the software development industry.
- 1+ years of working knowledge with at least one of the following RDBMS: MSSQL, MySql
- 1+ years of relevant experience testing APIs using tools such as Postman
- Basic understanding of QA methodology and best practices.
- Able to multi-task, triage issues, react well to changes, work independently in a fast paced environment.
- Must be self-motivated and know when to seek guidance; detail-orientation is a must.
- Ability to rapidly learn third party development/QA tools.
Required candidate level: Not defined
Salary: Highly competitive + benefits
Ability to work independently
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ServiceTitan is a mobile, cloud-based software platform that helps Home Service companies streamline operations, improve customer service, and grow their business. We develop a backbone end-to-end solution for the multi-billion dollar Residential Home Service industry. Integrated CRM, intelligent dispatching, comprehensive reporting, marketing campaign tracking and management, mobile client for technicians in the field, integration with a variety of other software products, including Quickbooks and Intacct — these are just some of features ServiceTitan provides for its customers. Besides that, we bring a modern SaaS infrastructure to an industry traditionally underserved by software. We enable our customers to more easily manage their business, gain a lot of transparency on its state, and in the end, earn more.
We're a startup that is already successful — thousands of customers, rapid growth, incredibly low customer churn rate, and funding provided by top-tier investors in cloud software are just some of the indicators of this. Yet we are young enough to enable our team members with a very significant growth potential — both in terms of career and in terms of equity.
If you are intelligent, humble, and passionate about making a huge difference in the lives of hard-working people, ServiceTitan wants to be your platform for achieving the extraordinary. Join us.
- Stock options in one of the fastest-growing start-ups in Los Angeles
- An opportunity to grow in both skill and responsibility as the company scales
- Make a noticeable impact on your co-workers and customers
- Flexible vacation policy
- A world-class health insurance plan
- Free lunch every day
- Snacks and munchies in the kitchen
- Wellness/gym package
- Learning and development budget
- Parking coverage
- Referral bonuses
- Performance bonus
- ... and many more perks
$165M For ServiceTitan and the Future of Home Services
The founding of ServiceTitan is very much the story of the American dream.
When Vahe and I tell it, we often say that it started in college, where we first met. But the truth is that the story started long before that, when both of our families first immigrated to this country. When they did, they did so with no money. No jobs. No language skills. But they worked extremely hard to build a life for us, to put food on the table, and to put us through school.
So when we graduated from Stanford and USC, we both decided not to take high profile tech jobs in the Bay Area. Instead, we went back home and used our skills to help the family plumbing and air conditioning businesses. We owed it to them, after the years of dedication and hard work they put in to make sure we had an even better life than they had.
Six years later, the software platform we built for them has grown to become a critical tool for companies across the US and Canada. And today, we’re proud to announce another milestone for ServiceTitan, as well as a milestone for vertical software and SoCal: a $165 million Series D at a $1.65 billion post-money valuation led by Nina Achadjian at Index Ventures, who joins our board, along with new investors Dragoneer and T Rowe Price, and existing investors Iconiq, Battery and Bessemer. This is the largest raise ever for a vertical SaaS company and the largest SaaS round in Southern California history.
Why do you work at ServiceTitan? Staff.am asked some of our employees and here's what they had to say.
Address: 2/2 Melik Adamyan St, 3rd floor, Yerevan, Armenia