Night shift Customer support specialist

Deadline: 22 January 2020

Employment term: Permanent

Category: Sales/service management

Job type: Other

Location: Yerevan

Job description:

IFCMARKETS. CORP. is looking for a Night shift Customer support specialist, who will provide support to our service users appropriate to their individual questions, with the aim of ensuring that they have maximum of information they need.

The specialist will work 3 times a week, from 22.00 p.m. to 8.00 a.m.

Job responsibilities

responsibilities

  • Provide support to all Service Users during the night via live chat;
  • Work directly with users online to give those appropriate help or guidance they need;
  • Develop weekly or monthly reports that provide meaningful analysis, and show progress.

Required qualifications

  • Higher education in linguistics, economics, business administration/management or relevant field;
  • Excellent typing skills in English, Russian;
  • Confident communication and problem solving skills;
  • Hard working person with a high sense of responsibility and self-management.

Required candidate level: Mid level

Additional information

Qualified and interested candidates are kindly requested to submit Resumes and send by e-mail: [email protected]
Please indicate "Night shift Customer support specialist" in the subject line of the e-mail. 

You can apply online via staff.am or follow the below application procedure.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Customer Service skills

English

Self organized

Russian language

Soft skills

Ability to work independently

Written communication skills

Time management

Problem solving 

Stress resistant

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Contact details

Website https://www.ifcmarkets.com/

Phone: (010) 529-950

Address: 18 Arshakunyats Avenue, Yerevan

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