IT Operations Engineer

Deadline: 10 July 2022

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

The employee will be responsible for incident management and service ticketing system.

Job responsibilities

  • Monitor and troubleshoot internal and external services used by Technamin SaaS applications hosted on cloud platforms
  • Participate in 24/7 shift rotation
  • Collaborate with application and infrastructure owners to resolve performance and other issues
  • Identify areas of importance to develop, update and improve
  • Work with tools, scripts and interfaces to mature current monitoring and alerting capabilities
  • Analyze and Proactively react to network, system and other issues and to suggest corrective action
  • Provide assistance in ticket management and reporting tasks.

Required qualifications

  • University degree in engineering, IT or related field
  • Experience of incident management and Service ticketing systems.
  • Experience with system/application monitoring and alerting tools.
  • Work experience with one of cloud providers (eg. Azure, AWS, Google Cloud, etc)
  • Work Experience with one of scripting languages (PowerShell, Bash, Python, etc.)
  • Work experience with SQL is a plus (eg. MSSQL, PostgreSQL, etc.)
  • Knowledge of network fundamentals and hands-on experience with networking
  • Strong passion to extend IT skills and passion to learn new things
  • Good documentation skills
  • Willing to learn new technologies and products
  • Knowledge of English, Russian languages.

Required candidate level: Mid level

Additional information

Candidates who meet the requirements are welcome to send their CVs to [email protected] mentioning the position "IT Operations Engineer" in the subject line of the email. 

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Professional skills

Shell scripts


Bash scripting

Cloud Services

Soft skills

Analytical skills

Team player

Document control


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Annual salary review
Medical insurance
Complimentary tea, coffee and refreshments
Day off
Free parking
Staff referral program

Contact details


Phone: +37412282828

Address: 14 Arshakunyats Ave, Yerevan, Armenia

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