Operations Center Engineer

Deadline: 07 May 2021

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

The employee will be responsible for incident management and service ticketing system. 

Job responsibilities

  • Monitor and troubleshoot internal and external services used by Technamin SaaS applications hosted on cloud platforms
  • Participate in 24/7 shift rotation
  • Collaborate with application and infrastructure owners to resolve performance and other issues
  • Identify areas of importance to develop, update and improve
  • Work with tools, scripts and interfaces to mature current monitoring and alerting capabilities
  • Analyze and Proactively react to network, system and other issues and to suggest corrective action
  • Providing assistance in ticket management and reporting tasks.

Required qualifications

  • University degree in engineering, IT or related field
  • Experience of incident management and Service ticketing systems. 
  • Experience with system/application monitoring and alerting tools.
  • Work experience with one of cloud providers (eg. Azure, AWS, Google Cloud, etc)
  • Work Experience with one of scripting languages (PowerShell, Bash, Python, etc.)
  • Work experience with SQL is a plus (eg. MSSQL, PostgreSQL, etc.)
  • Knowledge of network fundamentals and hands-on experience with networking
  • Strong passion to extend IT skills and passion to learn new things
  • Good documentation skills
  • Willing to learn new technologies and products
  • Knowledge of English, Russian languages.

 

Required candidate level: Mid level

Additional information

Candidates who meet the requirements are welcome to send their CVs to [email protected] mentioning the position "Operations Center Engineer" in the subject line of the email. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Shell scripts

MySQL

Bash scripting

Cloud Services

Soft skills

Analytical skills

Team player

Document control

english

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Contact details

Address: 67/3 Hanrapetutyan street , Yerevan, Armenia

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