Platform Administration Specialist

Deadline: 16 April 2021

Employment term: Permanent

Category: Banking/credit

Job type: Full time

Location: Yerevan

Job description:

SEF International UCO is looking for a Platform Administration Specialist to provide assistance and support related to a web platform, its development, and maintenance.

The ideal candidate will work with the digital platform development team and SEF branches to facilitate platform functionality and workflow

Job responsibilities

  • Answer, diagnose, troubleshoot and coordinate incoming support issues of Admin web platform
  • Support and solve issues related to the Platform maintenance, including the check of uploaded packages
  • Keep all process documentation up-to-date in accordance with corporate policies and guidelines
  • Reveal single and recurring problems regarding the platform
  • Collaborate with team members and the line manager to continuously improve accuracy, effectiveness, and efficiency of processes and the system
  • Regularly liaise with branch employees to identify and solve the issues
  • Other duties as assigned

Required qualifications

  • Excellent analytical, problem-solving, and organizational skills
  • General networking knowledge and troubleshooting skills
  • Demonstrated ability to identify and understand issues and resolve customer inquiries and develop appropriate solutions quickly and effectively
  • Ability to handle multiple concurrent activities with a positive and flexible attitude
  • Strong motivation to complete tasks quickly and with high quality
  • Desire to develop a deep technical and business understanding of the platform
  • Desire to learn basic database and software-related skills
  • Desire to learn the basics of network protocols and cloud systems.
  • Bachelor’s Degree in computer science, business administration, or related experience
  • Excellent ability to develop & understand software algorithms
  • Equivalent work experience or prior experience in a corporate environment desirable

Required candidate level: Not defined

Additional information

Interested candidates are asked to send their CV to: [email protected] mentioning the position title ("Platform Administration Specialist") in the subject line of the mail. 

Only short-listed candidates will be contacted and invited for an interview.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Cloud Services

Soft skills

Problem solving 

Analytical skills

Self-motivation

Organizational skills

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SEF in Armenia

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Contact details

Website http://sefmicro.org

Phone: +37410202822

Address: 33 Davit Anhaght Street, Yerevan, Armenia

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