Platform Support Engineer
Deadline: 15 March 2020
Employment term: Permanent
Category: Other IT
Job type: Full time
Intelligent Digital Technologies is a Yerevan-based digital product development team of 25+ highly skilled professionals with vast experience in their respective fields.
Stationed right in the center of Armenia’s thriving tech startup hub, constantly on the lookout for young talent, our team constantly makes sure that we maintain the flexibility that is necessary to produce the perfect solution to every client's needs, taking on the challenges of the industry without hesitation.
Intelligent Digital Technologies (IDT) has an immediate need for a Platform Support Engineer with the following duties.
Primary Position Responsibilities
● Develop and maintain tables, indexes, stored procedures, views, functions.
● Construct and execute insert and update queries on large amounts of data.
● Assist software developers in the formatting of reports.
● Create test data sets and test modifications to our relevant departments.
Additional Position Responsibilities
● Use remote access software, MS SQL Server, and MS Access for troubleshooting and resolving problems with client databases and product upgrades. In addition, aid implementation staff in developing queries for loading and manipulating data sets in MS SQL Server and MS Access.
● Offer customer support including problem diagnosis, resolution, and supplemental training to clients via email and phone calls regarding the operation of our software products
Required Technical Skills
MS SQL Server, MS Access, MS Excel, ANSI SQL
● 5+ years of IT experience
● 2+ years of Customer Service experience
● 2+ years of query development experience
● Good at dealing with complex SQL query and query performance optimization.
● Ability to work both independently and with minimal guidance, as well as with a team
● Knowledge of C# .NET, OOP is a plus.
● Experience with MS SQL Server, MS Access, MS Excel, and ANSI SQL with a good understanding of database design and development.
● College or University Degree, Computer-related specialty, preferred
● Experience supporting a Microsoft and Web environment in a Help Desk or Desktop Support role
● Knowledge of server operations, infrastructure, web interfaces and remote access tools
● Software problem management and resolution experience
● Attention to detail
● Effective English communication in writing, reading, listening and speaking.
Required candidate level: Mid level
Salary: Competitive, based on qualifications
Please submit your CV/Resume in English to: [email protected].
Please indicate "Platform Support Engineer" in the subject line of the email.
Only shortlisted candidates will be contacted for the meeting.
You can apply online via staff.am or follow the below application procedure.
Ability to work independently
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IDT is an IT consulting and software development company in the field of financial services. Our team members have more than 10 years of experience in the field of design, development and deployment of software for Financial Institutions.
We focus on business automatization and digitization processes of:
- asset and wealth management
- risk & compliance.
We also provide consulting and outsourcing solutions.
Our on-going mission is to approach each client creatively and provide solutions to facilitate their day-to-day financial operations. Profound knowledge of signal processing, image recognition and artificial intelligence is the key to help improve enterprise performance and simplify administrative processes in the financial cycles of our clients. We already have a team of 10 brilliant and talented experts who are based in Yerevan and can be reached out for consulting or further cooperation.
Phone: (011) 590-590
Address: 1/12 Nansen Street, 0056, Yerevan, Armenia