CreedRoomz

Job description:

CreedRoomz Live Casino is looking for motivated, well-organized, and target-oriented persons with an analytical mindset and a high sense of responsibility to join a brand new team of the SoftConstruct Risk Management department. The role is to maintain the security of the CreedRoomz Live Casino environment and products integrity by identifying risk factors, as well as developing anti-fraud methods and features.

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Job responsibilities

• Evaluate product integrity daily.
• Analyze data and examine anomalies, suspicious patterns, and trends in users’ data.
• Promptly determine the signs of fraudulent activities and report to the relevant staff.
• Apply all the necessary actionsto the accounts in fraud-related situations that can potentially lead to the company´s losses.
• Evaluate and establish relevant policies and procedures to ensure a low-risk gaming environment.
• Develop new methods, strategies, and tools for the identification of fraudulent activities.
• Monitor staff performance on duty and assess the equipment integrity status in regards to the risk regulations.
• Perform a preliminary promo and tournament analysis and summarize the results of the events.
• Prepare Risk Assessment reports of product performance and users’ activity from a Risk Management perspective and deliver them to the relevant departments.
• Assist Customer Support, B2B service desk, and Account Management departments with Live Casino-related queries to ensure good practice in customer profiling and risk scoring.
• Create and enhance the department processes and the knowledge base.
• Suggest improvements to the existing tools and processes to make the workflow more efficient.
• Carry out any other additional tasks related to the department duties.

Required qualifications

• Analytical and Mathematical mindset.
• Basic knowledge of statistics.
• Advanced knowledge of Microsoft Office.
• Advanced English, both verbal and written.
• High sense of responsibility.
• Attentiveness to details.
• Ability to work in monotonous conditions.
• Acquaintance with game rules of Live Casino products.
• Mathematical and statistical education will be considered as an advantage.
• Work experience in the Risk Management will be considered as an advantage.

Available Shifts:

• Afternoon Shift: 15:00 – 00:00
• Night Shift: 23:00 – 08:00
• Semi Afternoon-Night Shift

Benefits:

• Competitive salary above the average
• Flexible working schedule
• Work in the friendly corporate environment
• Medical insurance and Privilege Card
• Free Gym

Required candidate level: Junior

Additional information