Senior Technical Writer

Deadline: 31 October 2020

Employment term: Freelance

Category: Content writing

Job type: Full time

Location: Yerevan

Job description:

National Instruments (now NI) is seeking a senior technical writer position in its Integration Engineering Services organization.

Technical writers in this group partner with an engineering team to develop and improve product documentation for complex custom test and measurement systems for NI’s key strategic customers. As an NI technical writer, you write technical documentation, collaborate with content experts to develop/enhance documentation content, and work with product managers and engineers to improve the usability and service/maintainability of systems.


Job responsibilities

  • Create and edit system documentation according to established standards, including printed materials, electronic help, and other forms of documentation
  • Collaborate with content experts to learn about systems
  • Work with project managers and engineers to improve the usability of documentation
  • Research new solutions to improve existing processes
  • Independently and successfully lead project documentation through release
  • Make decisions necessary to deliver quality documentation in a timely fashion, and either drive immediate action or escalate to business owners when appropriate
  • Evaluate and propose mitigation and contingency plans for documentation project risks
  • Define and foster innovative solutions, processes, and tools to increase efficiency and high levels of quality
  • Work effectively across groups within department and other NI documentation groups
  • Strong track record of designing and implementing complex documentation to a high level of quality

Required qualifications

Basic Qualifications

  • Bachelor’s degree in English, Technical Communication, or other major with writing-intensive component and/or science/technology emphasis
  • Excellent written language skills in English
  • Minimum 5 years of experience in technical writing where core job responsibilities have focus on writing or editing of technology-related subject matter
  • Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills
  • Excellent organizational skills and attention to detail with ability to handle multiple projects and priorities
  • Strong track record of designing and implementing complex documentation to a high level of quality
  • Persistence and initiative to learn
  • Strong interest in and comfortable with a wide range of technology subject matter
  • Familiarity with standard technical writing tools and content management systems

Preferred Qualifications

  • Ability to work effectively in a distributed group environment
  • Ability to work on projects independently
  • Highly desirable: Experience with DITA authoring and publishing, structured documentation (especially in Adobe FrameMaker), and content management systems.

Required candidate level: Senior

Additional information

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Soft skills

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Contact details


Phone: +374 11 219710

Address: 21/1 Bagrevand str., Engineering City, 0062, Yerevan, Armenia