Telephone Survey Specialist

Deadline: 31 January 2021

Employment term: Permanent

Category: General/professional/Other services

Job type: Full time

Location: Yerevan

Job description:

If you are energetic and flexible, have good communication skills and experience in a telephone survey, we have a job for you, get ahead, and apply.

Job responsibilities

  • Contact people by telephone and record responses to provided questions
  • Perform database in support of QA specialist and other staff in the department, entering survey responses into the database and special software (Survey Monkey, CATI)
  • Demonstrate a courteous, customer service approach
  • Check all responses for accuracy, spelling, and grammar
  • Follow established guidelines and survey methods

Required qualifications

  • High school diploma
  •  Minimum of three months experience as a telephone interviewer supporting a survey research lab, in-person interviewing or census, call center, customer helpline, or other work involving computer-assisted telephone communications
  •  Strong verbal communication skills are required
  •  Excellent reading and listening skills
  •  Ability to maintain focus in a fast-paced environment
  •  Professional customer service attitude
  •  Professional appearance and attitude
  •  Strong attention to detail is imperative
  •  Ability to record data accurately is critical
  • Strong interpersonal skills
  •  Detailed oriented MS Office

Required candidate level: Junior

Additional information

Interested candidates should send their CV to [email protected]  

Please indicate the position title in the subject line of your email, otherwise, your CV will not be considered.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Office

Soft skills

Flexible

Detail-oriented

Literate

Communicability

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Contact details

Website http://adjarabet.am

Address: 58 Karapet Ulnetsi St, Yerevan, Armenia

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