Adjarabet.am

Job description:

If you are energetic and flexible, have good communication skills and experience in a telephone survey, we have a job for you, get ahead, and apply.

/en/telephone-survey-specialist-12

Job responsibilities

• Contact people by telephone and record responses to provided questions
• Perform database in support of QA specialist and other staff in the department, entering survey responses into the database and special software (Survey Monkey, CATI)
• Demonstrate a courteous, customer service approach
• Check all responses for accuracy, spelling, and grammar
• Follow established guidelines and survey methods

Required qualifications

• High school diploma
•  Minimum of three months experience as a telephone interviewer supporting a survey research lab, in-person interviewing or census, call center, customer helpline, or other work involving computer-assisted telephone communications
•  Strong verbal communication skills are required
•  Excellent reading and listening skills
•  Ability to maintain focus in a fast-paced environment
•  Professional customer service attitude
•  Professional appearance and attitude
•  Strong attention to detail is imperative
•  Ability to record data accurately is critical
• Strong interpersonal skills
•  Detailed oriented MS Office

Required candidate level: Junior

Additional information