This MOOC will review the fundamental elements UX practice (e.g., UX project, key concepts, activities, roles, deliverables).
From application software to mobile application and website, get an introduction on how to design professional interfaces offering quality experiences.
UX project cycle
UX stakeholders
User, Client and Citizen Experiences
UX ROI and KPIs
Co-director of the Tech3Lab and director of the ERPsim lab
HEC Montréal
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