Turkish Speaking Customer Support Specialist

Deadline: 08 April 2023

Employment term: Permanent

Category: General/professional/Other services

Job type: Flexible schedule

Location: Yerevan

Job description:

On behalf of one of our partner companies, Technamin is looking for a Turkish Speaking Customer Support Specialist. They will interact with the business customers by responding to questions and resolving issues, thereby providing a higher level of customer support on a specific product and service.

Job responsibilities

  • Responding to customer queries in a timely and accurate way, via phone, email, or chat
  • Building strong and effective relationships with customers through ongoing communication
  • Identifying customer needs and helping customers use specific features
  • Investigating and following up queries using all information, systems, or work tools available
  • Resolving customer problems fairly and effectively seeking to improve the customer experience through continuous improvement
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing translations when needed
  • Performing other related duties as assigned.

Required qualifications

  • University degree
  • Strong command of written and spoken Turkish
  • Good knowledge of English is a plus
  • Experience working with customer support is a plus
  • Great organization, planning, and prioritization skills with strong attention to detail
  • Full Computer literacy
  • Ability to work in flexible and mixed shifts

Required candidate level: Mid level

Additional information

Candidates who meet the requirements are welcome to send their CVs to career@technamin.com mentioning the position "Turkish Speaking Customer Support Specialist" in the subject line of the email. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Computer knowledge


Soft skills

Written communication skills

Time management



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Annual salary review
Free language courses
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Free parking
Knowledge sharing culture
Special day-offs
Business trips
No dress code
Staff referral program
Lucky Carrot

Contact details

Website https://technamin.com/

Phone: +37412282828

Address: 14 Arshakunyats Ave, Yerevan, Armenia

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