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Account Manager (Arabic and French)
Крайний срок: 18 Июль 2024
Условия контракта: Постоянный
Категория: Организация продаж/обслуживания
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
We are a leading B2B consulting company specializing in payment expansion, marketing strategies, accounting solutions, and technical support services. Our global network of partners is committed to excellence and innovation, providing top-tier solutions to businesses worldwide. Join us and start your career journey in Account Management within a dynamic, challenging, and rewarding team environment.
About the Role:
The Account Manager role is integral to delivering exceptional service to our partners. We are seeking individuals with a natural aptitude for customer service, robust interpersonal skills, and the ability to thrive in a dynamic, challenging, and rewarding team environment.
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Обязанности
- Facilitate the onboarding process for new partners.
- Cultivate relationships and provide proactive support to partners via phone, chat, and social media channels.
- Offer technical support to partners as needed.
- Interpret partner requirements and deliver timely solutions.
- Manage partner investment potential in line with established expectations.
- Assist partners in understanding their performance by providing industry benchmarks.
- Strictly carry out management's assignments.
- Escalate issues and concerns to management in a timely manner.
Generate new solutions and approaches and propose them to management.
Требования
- Minimum of 6 months of sales or accounting experience, preferably in the FinTech sector, credit organizations, or financial startups.
- English B1 minimum; French B2 minimum; Arabic fluent in oral and written communication.
- Knowledge of Excel and Google Sheets is an advantage.
- Excellent communication skills.
- Ability to perform effectively under pressure and in stressful conditions.
Требуемый уровень кандидата: Джуниор
Дополнительная информация
Role Benefits:
- Competitive experience-based salary.
- Employee health insurance coverage.
- Employment under local labor legislation.
- Assistance with documentation required for residency in Yerevan.
- Flexible schedule options (08:00-17:00; 09:00-18:00; 10:00-19:00).
- 4 extra annual paid days off (in addition to 20 days of vacation).
- Corporate discounts at sports centers, educational, and language courses.
- Free daily meals provided at the office.
- Comfortable office located in the center of Yerevan.
- Competitive experience-based salary.
- Employee health insurance coverage.
- Employment under local labor legislation.
- Assistance with documentation required for residency in Yerevan.
- Flexible schedule options (08:00-17:00; 09:00-18:00; 10:00-19:00).
- 4 extra annual paid days off (in addition to 20 days of vacation).
- Corporate discounts at sports centers, educational, and language courses.
- Free daily meals provided at the office.
- Comfortable office located in the center of Yerevan.
Профессиональные навыки
Обслуживание клиентов
B2B продажи
Поделитесь этой вакансией в соцсетях.
Soft Consulting
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Soft Consulting LLC
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Контакты
Телефон: +37444477024
Адрес: Hanrapetutyan 9, Ереван, Армения