Network Operations Center specialist (NOC)
Крайний срок: 07 Июль 2024
Условия контракта: Контракт
Категория: ИТ Поддержка/Техник
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
We are looking for a Network Operations Center specialist (NOC) to join our team.
NOC will be responsible for monitoring and executing the daily operational activities needed to manage Network services, supporting IT infrastructure and provide technical support to clients and the company sales team.
/ru/network-operations-center-specialist-noc-5
Обязанности
Analyze data based on the received Trouble Tickets from clients,
Send Trouble Tickets to clients,
Solve technical issues,
Follow up with clients to ensure the problem is resolved,
Monitoring and test the quality of services,
Make routings based on own examination and company sales team,
Test the routes and analyzing the results,
Provide technical support to clients and the company team.
Требования
Technical Support Specialist, or relevant role,
Knowledge in Windows OS and MS Office (Excel and Outlook)
Detail oriented and problem-solving skills,
Written communication skills in English and Russian,
Time management and work-planning skills.
Требуемый уровень кандидата: Джуниор
Дополнительная информация
You are welcome to send their CV's to / vazqsales1@vazq.com
When filling out the application form or sending your resume, please mention that you found this information on staff.am
Профессиональные навыки
Windows Server
GSM telecommunication
Личные навыки
Способность определять приоритеты
Внимательный
Целеустремленный
Логическое мышление
Способность работать в команде
Проактивная
Чувство ответственности
Пунктуальность
Специальные теги
Свежие выпускники
Предоставляется обучение
Подходит для студентов
Поделитесь этой вакансией в соцсетях.