Product Operations Senior Specialist
Deadline: 01 June 2024
Employment term: Permanent
Category: General/professional/Other services
Job type: Full time
Location: Yerevan
Job description:
About: TokenWin is an innovative crypto casino company with a diverse international team. We’re growing rapidly and plan to expand our current team of 50 to about 150 in the next six months.
We are currently seeking a Product Operations Senior Specialist who will be responsible for providing complete gaming operational support for all stakeholders.
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Job responsibilities
- Manage and configure software settings to ensure the correct functionality of all integrations and functionalities (Casino games, Payments methods, promotions, etc).
- Communicate with 3rd party providers in matters related to configurations, promotions, technical/integration issues.
- Deliver game roadmaps and communicate with providers related to launch dates and game-enabling.
- Oversee the promotional visibility and content on websites.
- Actively participate in promotional activities in terms of game positioning, game selection, and sending promo requests.
- Ensure QA for all existing and new games and functionalities.
- Ensure cross-department internal communications.
- Handle incident tickets related to provider side issues.
- Identify and escalate technical and non-technical issues in the gaming portfolio.
- Provide daily, weekly, monthly, and ad-hoc line reporting.
Required qualifications
- Bachelor's degree in Marketing, Business or related field.
- Proven experience in the gaming Industry with a focus on B2C operations.
- Knowledge of game testing on different devices.
- Customer focused way of working with a keen visual sense.
- Good analytical thinking and problem solving skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- Detail-oriented with a focus on quality and accuracy in all aspects of work.
- Good communication skills
- Proficiency of using Jira and Microsoft office tools.
- Fluent in English.
Required candidate level: Senior
Additional information
Why Join TokenWin:
- Play a key role in a pioneering team in the crypto casino industry.
- Work in a dynamic, tech-oriented office environment in Yerevan.
- Utilize advanced smart tools to maximize productivity and efficiency.
- Competitive compensation package with opportunities for career growth and development in a growing sector.
To apply for the position of Product Operations Senior Specialist, please submit your resume through our career portal. Only shortlisted applicants will be contacted for an interview.
Professional skills
JIRA
QA
MS Office
Soft skills
Flexible
Detail-oriented
Communication Skills
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About Company
TokenWin is a software development company that is aimed at providing solutions to Asian and international businesses. TokenWin develops platforms which are powered by the latest blockchain technology and we are committed to using the latest technologies and security measures to ensure the high quality service.
We have offices in Armenia, UAE, Singapore and the Philippines. The Company is actively growing in all global locations and increasing its diverse international teams. At Tokenwin, we believe that our success is built on the strength of our teams.
The Company is dedicated to attracting and retaining the best talent in the industry and we strive to create a dynamic and fast-paced work environment that encourages collaboration, innovation and continuous improvement. We are always on the lookout for talented and passionate individuals to join our team in the mission to revolutionize the current trends. We offer competitive salaries and benefits, ample opportunities for career growth and advancement and a dynamic and fast-paced work environment.
TokenWin is a proud sponsor of Token2049 events. Our subsidiary, TW Game, has established partnerships with over five renowned digital currency exchanges.
For more information you can visit us at https://about.tokenwin.com/ .
Benefits
Contact details
Address: Hrachya Kochar 44/53, Yerevan, Armenia