CRM Product Specialist
Վերջնաժամկետ՝ 22 Մայիս 2024
Աշխատանքի պայմաններ՝ Մշտական
Կատեգորիա՝ Պրոդուկտի/Նախագծերի կառավարում
Աշխատանքի տեսակը՝ Ամբողջ դրույք
Գտնվելու վայրը՝ Երևան
Աշխատանքի նկարագրություն՝
Digitain is looking for an experienced CRM Product Specialist to help drive growth through CRM strategy in various projects. You must be oriented strongly to soften the implementation of the CRM system, guide users in everyday activities, and offer them a great user experience while launching marketing campaigns and customer retention activities.
/am/crm-product-specialist-2
Աշխատանքային պարտականություններ
- Providing vision and direction to CRM product end-users and other stakeholders throughout the project planning, implementation, pre-launch and post-launch analysis.
- Closely collaborate and participate in defining the CRM product vision, road-map, CRM product strategy, KPIs, and growth opportunities.
- Suggest methods for implementing diverse end user requirements using the existing functionality of the CRM tool. Leading new implementations of existing tool and monitor sanity check of CRM data.
- Monitor planned marketing campaigns by ensuring correct communication via existing communication channels, with compliance of existing marketing materials and bonus configuration.
- Establish regular meetings with the Product Marketing team to discuss upcoming campaigns, offers, and objectives. Ensure that campaigns and offers are aligned with the overall communication strategy of the company. Understand the key messaging and communication channels preferred by the target audience.
- Encourage collaboration and open communication within the team. Involve key stakeholders in decision-making processes to ensure buy-in and alignment across the organization.
- Execute AB testing campaigns with personalized and targeted communication and post campaign analysis.
- Regularly present reports to senior stakeholders demonstrating the effectiveness of CRM activities.
Անհրաժեշտ հմտություններ
- Minimum 3 years of CRM experience in the iGaming industry
- Proven working experience in customer acquisition and retention processes in a B2C environment is a must
- Knowledge of statistics and experience using Business Intelligence solutions
- Practical knowledge of MS Excel and SQL is a plus
- Previous experience with CRM tools will be counted as a plus
- A good communicator in English (knowledge of other language is an advantage)
- Self-motivated with a strong focus on the delivery of user value
- An effective communicator with experience in influencing and managing a large list of stakeholders, ability to train and mentor individuals
- The one, who uses customer data to measure performance, highlights problems, and determines solutions
Պահանջվող թեկնածուի մակարդակը: Միջին մակարդակ
Լրացուցիչ տեղեկություն
Դիմեք օնլայն staff.am-ի միջոցով և հետևեք ձեր դիմումի ողջ ընթացքին։
Մասնագիտական հմտություններ
Պրոդուկտի զարգացում/մենեջմենթ
Վերլուծական և հետազոտական հմտություններ
Վերլուծական մտածողություն
Անձնական հմտություններ
Բանակցությունների հմտություններ
Ժամանակի կառավարում
Թիմային խաղացող
Տարածեք այս հայտարարությունը սոց․ մեդիայի միջոցով։
Ընկերության մասին
Who We Are
We are Digitain and we call ourselves Digitainers. Our company provides software solutions to the online, mobile and web-based verticals.
We are part of a creative environment, where the brightest minds flourish together and create solutions that are optimal for businesses and friendly for users.
How We Got Here
Starting as a B2C business many years ago, our company re-established in 2015. Since then we have built ourselves to be one of the industry’s favorite software providers. Today we have more than 2500 employees and over 200 partners across the globe.
Happy Employees, Happy Customers
Our success lies upon our talents who create an incredible team spirit day after day. We are committed to chasing innovation with passion to provide extremely easy and satisfying software solutions for our customers. We put a lot of emphasis on teamwork, technological flexibility, and dedication to our customers.
Working in a professional but at the same time enjoyable and cozy atmosphere every day, we are determined to push our employees to grow personally and professionally by providing various professional training, some occurring abroad, and organizational development activities.
Ընկերության լուսանկարները
Արտոնությունների փաթեթ
Կոնտակտներ
Վեբ կայք http://www.digitain.com