Trading Support Specialist
About Sirius Capital: Sirius Capital is a dynamic financial platform that offers innovative currency exchange solutions and a wide range of investment opportunities. We are committed to providing fast, secure, and economically beneficial transactions for our clients, making financial services accessible and straightforward for everyone. Role Overview:
We are looking for a Trading Support Specialist to monitor, maintain, and optimize our trading platforms. The ideal candidate will have a strong understanding of financial markets, technical troubleshooting skills, and experience working with trading systems.
Key Responsibilities:
Trading Systems Monitoring and Support:
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Monitor trading platforms and systems in real-time.
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Detect, analyze, and resolve technical and operational issues.
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Support traders and clients with inquiries related to trading platforms.
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Work closely with the IT department and brokers to resolve technical problems promptly.
System Optimization and Troubleshooting:
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Configure and test new platform functionalities.
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Analyze logs to identify and diagnose trading operation failures.
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Document incidents and develop recommendations for issue prevention.
Financial Operations and Payments:
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Collaborate with banks and financial institutions on payment, settlement, and financial transactions.
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Ensure smooth execution of payment processing and reconciliation tasks.
Qualifications:
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Experience in trading system support, middle office, or IT support in the financial industry.
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Strong understanding of financial markets and trading principles.
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Proficiency in SQL, Excel (VBA)
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Experience in banking and financial transactions is an advantage.
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Attention to detail, ability to work under pressure, and quick problem-solving skills.
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Fluency in English (B2 and above) for communication with international partners.
What We Offer:
- Career growth and learning opportunities in financial technology.
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A dynamic work environment in international financial markets.
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Competitive salary
