CRM Communication Specialist VBET

Deadline: 24 March 2023

Employment term: Permanent

Category: Communications/Journalism/PR

Job type: Full time

Location: Yerevan

Job description:

VBET is an award-winning sports betting and gaming operator with 19 years of experience in the industry. We hold over 10 licenses and operate in over 120 countries. VBET’s mission is to

About the Role

The CRM Communication Specialist is responsible for engaging with key customers by building and preserving trusting relationships. The specialist will constantly identify opportunities to grow the customer base and build positive relationships with new clients. He/she also should be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Job responsibilities

  • Create effective communication strategies for our company,
  • Coordinate external communications flow,
  • Build long-term relationships with customers,
  • Collaborate with the marketing team,
  • Templates creation, targeted segment creation, communication campaign execution,
  • Templates testing in web and mobile versions,
  • Follow up and resolve the Communication tasks on JIRA board,
  • Make Jira board updates on tasks' status on daily bases,
  • Follow up and update all the global changes in templates (logo, link, text),
  • Check and compare provided materials, links, translations with one another and with the already existing information in the web page,
  • Keep customers updated on the latest products in order to increase sales.

Required qualifications

  • Proficiency in Armenian, English and Russian, knowledge of other languages will be an advantage,
  • Detailed oriented,
  • Excellent interpersonal and communication skills, to communicate with team members, external data providers,and management,
  • Ability to work independently and as part of a team,

Required candidate level: Mid level

Additional information

Role Benefits

  • Competitive experience-based salary
  • Coverage for the employee and family health insurance
  • Upskilling and reskilling trainings
  • Social events, corporate parties
  • 4 day offs in a year
  • Transportation

About the Team

CRM department is a team of active and result driven individuals, who take care of the customer base and build positive relationships with new clients. Our growing team welcomes creative mindset to develop the Company’s success.


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Professional skills

Marketing communications

Detail oriented

Soft skills

Fast learning ability

Attention to details

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Margarita Margaryan, Chief HR Officer

Softconstruct is a company with a strong passion for discovering groundbreaking solutions in the field of innovative technologies. The key to our success, as we see it, lies in the dedication, endeavour and curiosity of our tribal community and the fearless drive for exploring new horizons. 

We have built an environment that brings together 4000+1 creative professionals united for the love of the game. We provide a healthy working ecosystem and a vast amount of opportunities for personal and professional development. We support our teams in their pursuit to keep the balance between work and fun. 

We dare to take the risk of exploring new ideas and doing things that we haven’t done before. We are bold enough to go beyond our own limits, to improvise and learn along the way.
Our vision is about being fearless and transforming ideas into business stories. 


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SoftConstruct is an imagination-driven tech company with a passion for transforming ideas into business stories and developing innovative technology solutions for various industries.Our ecosystem has given birth to market-leading independent labels, such as BetConstruct, FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and inventiveness drives us to create brands from an iGaming tech solutions provider to a Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-stop, creative and bold. And this journey of bold innovation and creativity has helped the business evolve into a visionary brand that brings together over 5,000 people around the world, spans 10+ trademarks with a number of branch offices operating worldwide. Reframing the limits and questioning existing patterns has been and remains the key to scaling our business story, bringing profound results and solutions to the people we work with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.

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Welcome to Softonstruct


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Free language courses
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Free parking
Day off
Knowledge sharing culture
No dress code
Staff referral program
Corporate gym
Regular salary review
Employee Discounts & Perks
Gamezone or fun activities
Sports and intellectual games participation
Gifts for different occasions
Office sports and yoga zone

Contact details


Phone: (010) 510051

Address: Garegin Hovsepyan 20, Yerevan, Armenia