CRM Specialist
Deadline: 25 July 2024
Employment term: Contract
Category: Data Science/Data Engineering
Job type: Full time
Location: Yerevan
Job description:
Join Our Yerevan City Team as a Retail CRM Professional!
Are you passionate about leveraging customer data to drive business growth?
Do you have a knack for optimizing customer relationships and enhancing the retail experience?
We're looking for a dynamic CRM professional to join our retail team!
/en/crm-1
Job responsibilities
Manage and optimize our CRM platform to effectively capture, analyze, and leverage customer data.
Develop and implement targeted marketing campaigns and promotions based on customer insights.
Collaborate with sales, marketing, and customer service teams to enhance the end-to-end customer journey.
Drive continuous improvement in CRM processes and procedures to maximize efficiency and effectiveness.
Stay abreast of industry trends and best practices in CRM and retail technology.
Required qualifications
Bachelor's degree in Marketing, Business Administration, Banking or related field.
Proven experience in CRM management, preferably within the retail industry.
Strong analytical skills with the ability to derive actionable insights from data.
Excellent communication and collaboration skills, with the ability to work cross-functionally.
Required candidate level: Not defined
Additional information
Competitive salary
Medical insurance
Paid days off
Annual leave 24 working day
We're offering a tempting package for the right candidate with a clear career growth plan and a strong remuneration based offer.
Professional skills
MS Excel
Soft skills
Customer/service oriented
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