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Debt Collection Team Leader

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Deadline: 10 July 2024

Employment term: Permanent

Category: Banking/credit

Job type: Full time

Location: Yerevan

Job description:

LMS LLC is looking for an experienced DC Team Leader, who will lead the Soft collection program implementation team and will be responsible for achieving the set goal.

Job responsibilities

  • Monitor the ongoing work of the team and come up with appropriate recommendations,
  • Develop and implement team development plan and track performance,
  • Meet with team members regularly and discuss relevant issues,
  • Involve employees in company,
  • Prepare daily reporting about teamwork outcomes, outgoing / incoming calls,
  • Conduct a team development process on a monthly basis,
  • Submit report to the DC head daily, weekly, and monthly basis,
  • Implement other tasks assigned by the supervisor,
  • Control shifts & attendance.

Required qualifications

  • At least 2 years experience in financial-banking field,
  • At least 1 year experience as manager,
  • Proficiency in MS Office, especially Excel program,
  • Excellent knowledge of Russian or English language is mandatory,
  • University degree in Economics, Management or Finance,
  • Knowledge of team management procedures,
  • Excellent time management skills and the ability to prioritize work,
  • Attention to detail and problem-solving skills,
  • Excellent written and advanced verbal communication skills,
  • Strong organizational skills with the ability to multi-task,
  • Strong team player.

We offer։

  • Competitive salary,
  • Monthly high bonuses,
  • Paid day-offs,
  • Teambuilding and corporate events,
  • An opportunity to grow and develop in an environment with international experience,
  • An environment equipped with innovative software and powerful hardware.

Required candidate level: Senior

Additional information

Interested candidates are welcome to send their CV to hr@lms.am "DC Team leader" in the subject line of the e-mail.
Only shortlisted candidates will be contacted. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Excel

Advanced English knowledge

Soft skills

Problem solving 

Conflict resolution skills

Flexible

Detail-oriented

Teamwork

Team management

Communicability

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LMS company Values

LMS is guided by the below mentioned core values and motivates employees to:

  • Take Initiative
  • Be Result-driven
  • Be Accountable
  • Take Leadership
  • Do Challenge
  • Drive Quality
  • Think Business

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Benefits

Annual bonus
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Local and online training package
Day off
Reward System
Staff referral program
Gifts for different occasions

Contact details

Website https://www.lms.am/services

Phone: +37460652002

Address: Yerevan, Yerevan, Armenia

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