Debt Collection Team Leader
Deadline: 10 July 2024
Employment term: Permanent
Category: Banking/credit
Job type: Full time
Location: Yerevan
Job description:
LMS LLC is looking for an experienced DC Team Leader, who will lead the Soft collection program implementation team and will be responsible for achieving the set goal.
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Job responsibilities
- Monitor the ongoing work of the team and come up with appropriate recommendations,
- Develop and implement team development plan and track performance,
- Meet with team members regularly and discuss relevant issues,
- Involve employees in company,
- Prepare daily reporting about teamwork outcomes, outgoing / incoming calls,
- Conduct a team development process on a monthly basis,
- Submit report to the DC head daily, weekly, and monthly basis,
- Implement other tasks assigned by the supervisor,
- Control shifts & attendance.
Required qualifications
- At least 2 years experience in financial-banking field,
- At least 1 year experience as manager,
- Proficiency in MS Office, especially Excel program,
- Excellent knowledge of Russian or English language is mandatory,
- University degree in Economics, Management or Finance,
- Knowledge of team management procedures,
- Excellent time management skills and the ability to prioritize work,
- Attention to detail and problem-solving skills,
- Excellent written and advanced verbal communication skills,
- Strong organizational skills with the ability to multi-task,
- Strong team player.
We offer։
- Competitive salary,
- Monthly high bonuses,
- Paid day-offs,
- Teambuilding and corporate events,
- An opportunity to grow and develop in an environment with international experience,
- An environment equipped with innovative software and powerful hardware.
Required candidate level: Senior
Additional information
Interested candidates are welcome to send their CV to hr@lms.am "DC Team leader" in the subject line of the e-mail.
Only shortlisted candidates will be contacted.
Professional skills
MS Excel
Advanced English knowledge
Soft skills
Problem solving
Conflict resolution skills
Flexible
Detail-oriented
Teamwork
Team management
Communicability
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About Company
ABOUT US
LMS LLC Company is a premier debt collection organization that specializes in assisting clients with overdue loans. We know the challenges of recovering debts and employ a range of strategies to address these challenges.
Our approach is formed by years of international experience, which enables us to tailor our solutions to different regions and cultures. We are highly skilled experts in debt collection and stays up to date with industry best practices. Using their many years of international experience, the LMS’s management has developed an effective system of providing service that covers all stages of business processes with newest technologies available in the market.
Our processes are based on international standards and experienced by us that guarantee 100% success and leadership.
Along with market leadership, the company's main goal is to motivate valuable team members and ensure their career development.
OUR MISSION
We make collection smarter by combining technology, expertise and ambition.
LMS company Values
LMS is guided by the below mentioned core values and motivates employees to:
- Take Initiative
- Be Result-driven
- Be Accountable
- Take Leadership
- Do Challenge
- Drive Quality
- Think Business
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Benefits
Contact details
Website https://www.lms.am/services
Phone: +37460652002
Address: Yerevan, Yerevan, Armenia