Marketing Specialist
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Deadline: 06 July 2024
Employment term: Permanent
Category: Marketing/Advertising
Job type: Full time
Location: Yerevan
Job description:
Our marketing team plays a crucial role in driving the success of our brand, and we're looking for talented individuals to join us in our mission.
The CRM Specialist is responsible for engaging with key customers by building and preserving trusting relationships. The specialist will constantly identify opportunities to grow the customer base and build positive relationships with new clients. He/she also should be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
/en/marketing-specialist-880
Job responsibilities
- Create and implement optimized daily/weekly/monthly campaign programs for customer retention and reactivation
- Create and implement private promotions for specified segments through CRM tools
- Test promotions and promotional materials to ensure compliance and UX excellence
- Analyze and indicate promo KPIs
- Organize customer communications flow
- Target an appropriate segment for each promotion according to communication tools.
- Keep up to date with current CRM trends, competitive intelligence, best practices, and items of interest
Required qualifications
- Knowledge of English is a must (knowledge of other languages is an asset)
- Working proficiency with Microsoft Excel
- Ability to work in a fast-paced environment
- Ability to work in a team, collaborate and meet deadlines
- Experience in service and/or strong communication skills
Required candidate level: Mid level
Additional information
Advanced knowledge of written and spoken English and Farsi
Professional skills
Digital marketing
CRM
Soft skills
Time management
Creative thinking
Honest
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