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Technical Support Specialist (SMS)

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Yerevan
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Full time
Employment term:
Permanent
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11 December 2024
Required candidate level
Mid level
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About company

Join us in creating the most personalized cloud communications solutions worldwide together!

Founded in 2015, Dexatel is committed to providing businesses with the tools they need to connect with their customers. As a leader in CPaaS, we provide omnichannel communications solutions to clients like TikTok, Alibaba, InDrive, and many other industry giants. We empower businesses to build and deploy scalable communication solutions tailored to their specific needs, ensuring enhanced customer satisfaction and increased operational efficiency. Our culture is based on caring for our clients and prioritizing their business outcomes.

Our mission is to provide a personalized and individual experience to every customer.

Our Vision: We see success in our business not only by displaying high-quality standards,  professional development, and personalized solutions for all our stakeholders but also by creating an atmosphere in the workplace that will itself be a source of inspiration for each of us at the Company.

We have adopted the principle of creating and maintaining a healthy working environment based on tolerance, equality, and non-discrimination. Each employee of the Company has no advantage over another employee in terms of education, personal development, professional qualifications, or other personal attributes. Our Company provides everyone with the opportunity for self-development and progress without limitations.

Another aspiration of ours is to become the best representatives of our field and industry-leading players;  trusted by different operators, companies, and start-ups based on our professionalism and use of cutting-edge technologies.

 

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Testimonials
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The best working environment for me is when you enjoy your daily work. Dexatel creates a soothing atmosphere and challenging workplace, so you don’t notice how the day goes by. I learn every day and I’m challenged to reach my potential and develop new professional skills. I interact with amazing people. A healthy and personalized work environment, corporate culture, benefits and perks, active lifestyle, positive energy, and a team of talented people: these are just a few things about Dexatel.
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Anush Babayan
People Operations Manager
It’s an amazing feeling to work in a company that integrates its vision into the work environment as well. We strive to give a personalized approach not only to each and every one of our clients but to each Dexatelian as well. We challenge each other to grow both personally and professionally, we create an environment of trust and appreciation. I’m happy to be a part of this amazing team and create magic day by day.
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Rubina Alumyan
Head of HR and OD
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Benefits
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Annual salary review
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Teambuilding and corporate events
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Flexible working schedule
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Local and online training package
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Health insurance benefits
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Remote working opportunities
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Happy Hour
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Business trips
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Employee Discounts & Perks
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Gamezone or fun activities
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Professional Development Reimbursement
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Time off
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Social Responsibility Time Off
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