Live Operations Manager
Deadline: 02 July 2024
Employment term: Permanent
Category: Production
Job type: Full time
Location: Yerevan
Job description:
At Rockbite, we are building cool games millions enjoy. We are gamers and engineers at heart: cracking a complicated problem is an everyday routine here. We hire a team who share this excitement about solving engineering puzzles and creating games. Do you feel it is time to push your engineering superpowers to the limits? Come join us!
Position Overview: We are seeking a Live Operations Manager with a passion for gaming and a strategic mindset to join our dynamic and passionate team at Rockbite Games. Here, we value creativity, analytical thinking, and real-time problem-solving in managing live game environments. If you're ready to push your skills to new heights and enhance player experiences through effective live operations, we want to hear from you!
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Job responsibilities
Key Responsibilities:
- Oversee the day-to-day operations of our live games to ensure a seamless and engaging player experience.
- Develop and execute live operations strategies, including in-game events, promotions, and content updates.
- Collaborate closely with game designers, community managers, and developers to plan and implement live events and updates.
- Monitor game performance and player behavior to identify issues and opportunities for improvement.
- Respond to and resolve live game issues promptly to minimize downtime and disruptions for players.
- Analyze data and player feedback to inform live operations decisions and optimize player engagement and retention.
- Maintain comprehensive documentation of live operations processes and strategies.
- Foster a strong community by engaging with players and responding to their feedback and concerns.
Required qualifications
Qualifications:
- Bachelor’s degree in Game Design, Business, Marketing, or a related field (or equivalent work experience).
- Experience managing live operations for games or other digital products.
- Strong understanding of player engagement, retention, and monetization strategies.
- Proficiency with data analysis and reporting tools.
- Ability to work in a collaborative, cross-functional team environment.
- Passion for gaming and a deep appreciation for player experiences.
- Excellent problem-solving and communication skills.
- Self-motivated with a strong desire to learn and adapt to new techniques and technologies.
Required candidate level: Mid level
Additional information
Nice-to-Have:
- Experience with project management tools and methodologies.
- Familiarity with game development tools and engines such as Unity or Unreal Engine.
- Knowledge of scripting and programming languages.
- Previous experience working in the gaming industry.
- Understanding of community management and player support practices.
- Experience with user experience (UX) design and principles.
If you are a Live Operations Manager who is passionate about gaming and possesses a strong strategic mindset, we would love to hear from you. Join us at Rockbite Games and be part of a team dedicated to creating memorable gaming experiences. Apply now!
Rockbite Games is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Professional skills
Management
Soft skills
Leadership skills
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About Company
Rockbite Games founded in 2016 is an indie game company and the team behind the mobile titles “Deep Town” and “Sandship”. “Deep Town: Idle Mining Factory” was released in March 2017, and has over 10+ million downloads on Apple and Android and was awarded Editor’s Choice. Sandship released in May 2020 and is a factory management game. In February 2022, Rockbite released it's third game: Battle Cards.
At Rockbite we love games and create titles that millions will love.
To develop the great games you need the best people and a productive working climate so that complex and impossible features become easy to implement. We have the best professionals in our team and take a good care of them offering an environment every game geek will appreciate.
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Contact details
Website http://rockbitegames.com/
Phone: +37496653110
Address: 2 Armenak Armenakyan St, Yerevan, Armenia