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Industry:
Finance/Banking/Insurance
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Անհատական մենեջեր, Պրեմիում հաճախորդների ներգրավման և սպասարկման բաժին

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Yerevan
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Full time
Employment term:
Permanent
Category:
Banking/credit
How to apply
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13 February 2025
Job Description:

Converse Bank is looking for a specialist who will provide quality service of premium customers and make sales promotion proposals.

Job responsibilities
  • Premium customer service, advise on the Bank’s services
  • Identification of premium customer needs, attraction of new customers
  • Premium customer account management and servicing, including remote servicing as required
  • Sale/cross-selling of the Bank’s services, lending (cash-covered loans, credit limits, retail loans), account opening and servicing, provision of payment cards, opening of deposits
  • Remote servicing
  • Holding of meetings, negotiations and customer visits as required
  • Preparation of cooperation proposals
  • Performance of assignments of the direct manager and/or other functions based on the internal regulations of the Bank
Required qualifications
  • University degree
  • At  least 1 year and longer experience in customer service
  • Knowledge of Armenian, Russian and English
  • Excellent knowledge of MS office, knowledge of other software is a plus
  • Efficient communication skills
  • Time management skills
  • Teamwork abilities
  • Analytical skills
  • Sales and engagement skills
  • Ability to work with classified information
Required candidate level
Mid level
Professional Skills
Sales/service experience
MS Windows, MS Office
English
AS banking
Russian language
Personal skills
Time management
Analytical skills
Teamwork
Communication Skills
Additional Information:

WE OFFER

  • Competitive compensation
  • Flexible bonus system.
  • Bank products/services with special conditions,
  • Health insurance,
  • Professional development.

We invest in our employees to keep them at the forefront of their respective fields and provide with opportunity of career growth for each of staff member.

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About company

Converse Bank CJSC is a 30-year-old dynamically growing bank, which offers various services for individual and legal entities. The stable development of the Bank is due to transparent operation and reasonable policies of financial management. The Bank’s dynamic growth is provided by its highly-qualified, professional staff, thanks to which the Bank is able to quickly respond to changes happening in the market. At the same time, it continually offers new, convenient, and interesting bank services to the clients.

 

Benefits
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Annual salary review
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Free language courses
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Medical insurance
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Teambuilding and corporate events
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Local and online training package
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"Baby born" package
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Day off
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13th salary
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Sport package
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Business trips
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Employee Discounts & Perks
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Remote working opportunities
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Parental Leave
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Gifts for different occasions
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