Администратор

По эл. почте

Крайний срок: 22 Май 2024

Условия контракта: Контракт

Категория: Туризм/ Гостиничный бизнес

Тип вакансии: Полная ставка

Местонахождение: Ереван

Описание работы

Golden Palace Hotel Yerevan is looking for a Front Desk Receptionist.

PRIMARY OBJECTIVE OF POSITION

To increase customer satisfaction by providing efficient, prompt, trouble-free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.

Обязанности

  • Available to register, process, and greet customers promptly
  • Checks the daily arrival list
  • Welcomes customers to the hotel
  • Responds to customer requests for information about the hotel and its surroundings
  • Arranges for special services requested by the guest
  • Ensures that own cash is secure at all times
  • Ensures all discrepancies in own cash are declared to the Manager
  • Ensures that guest details are not disclosed
  • Maintains high confidentiality in regards to guest privacy

Требования

  • Strong skills in English and Russian languages
  • Accepts flexible work schedule including night shifts
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Customer service attitude
  • Multitasking, with the ability to prioritize tasks

Требуемый уровень кандидата: Средний уровень

Дополнительная информация

Interested and matching candidates are requested to send their CVs to hr@goldenpalacehotel.am .

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Фотогалерея

Контакты

Веб-сайт https://goldenpalacehotel.am/

Адрес: 19 Northern Avenue, Ереван, Армения

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