Customer Support Agent
Чтобы подать заявку по электронной почте, нажмите на зеленую кнопку. Если приложение электронной почты на вашем компьютере или устройстве не откроется, скопируйте адрес электронной почты под кнопкой и вставьте его в свой почтовый ящик. Затем прикрепите свое резюме и добавьте текст, чтобы подать заявку.
Крайний срок: 22 Июнь 2024
Условия контракта: Постоянный
Категория: Финансовый менеджмент
Тип вакансии: Полная ставка
Местонахождение: Ереван (Удаленка)
Описание работы
We are looking for a passionate and customer-oriented individual to join our growing customer support team. As a Customer Support Representative, you will be the first line of contact for our customers or partners, providing them with excellent service and support. You will be responsible for answering questions, resolving issues, and ensuring that our customers have a positive experience with our company.We are looking for a passionate and customer-oriented individual to join our growing customer support team. As a Customer Support Representative, you will be the first line of contact for our customers or partners, providing them with excellent service and support. You will be responsible for answering questions, resolving issues, and ensuring that our customers have a positive experience with our company.
The company is international, has offices in Dubai, Cyprus and Armenia. The office is located in Yerevan, Nalbandyan street.
/ru/customer-support-agent-77
Обязанности
- Answer customer inquiries via phone, email, chat, Telegram account chat or any other internal system
- Troubleshoot and resolve customer issues
- Provide service information
- Escalate complex issues to the appropriate team
- Maintain a positive and professional attitude
- Meet and exceed customer satisfaction goals
- Document customer interactions, make requested reports by head of the department.
- Share ideas, instruments or articles that can help to raise the department efficiency.
Требования
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- At least 1 year working experience in relevant field
- Excellent Farsi, good level of English knowledge, any other language will be advantage
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
Требуемый уровень кандидата: Средний уровень
Зарплата: От 300000 AMD На руки в месяц
Дополнительная информация
- Competitive salary and benefits package
- Opportunity to work in a fast-paced and growing environment
- Make a difference in the lives of our customers!
Личные навыки
Письменные навыки общения
Позитивное отношение
Решение проблем
Способность работать в команде
Чувство ответственности
Поделитесь этой вакансией в соцсетях.
Мы используем cookies. 
+374 43 901 900 
