Merchant Services Operations
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Крайний срок: 27 Апрель 2024
Условия контракта: Контракт
Категория: Общие/Профессиональные/Другие услуги
Тип вакансии: Временный контракт
Местонахождение: Лос-Анджелес (Удаленка)
Описание работы
This is a Hybrid Operations role. We are looking for someone who will adopt a solution-oriented approach to cultivate our relationships with our partners on two different fronts - Onboarding and Customer Support. The Operations Associate is responsible for having a broad knowledge of the way that our product operates, as they are going to be working hand in hand with our partners to support both the partner and their customers needs. A successful candidate for this role will have a solid understanding of payment facilitation and the merchant processing space.
This is a remote position. The ideal candidate will have a self starter attitude with a high level of ownership, self motivation, and attention to detail.
/ru/merchant-services-operations-3
Обязанности
- Assist our partners on both the Onboarding and Customer Support fronts
- Act as a liaison between our partners and our respective internal teams, providing feedback along the way
- Help our partners grow their portfolios by assisting with onboarding motions
- Work together with our team to build out best practices and workflows to streamline operational efficiencies
- Complete understanding of our product so that you can effectively communicate with our partners and their customers.
- Update partners and their customers on product modifications, changes, and enhancements
- Prepare reports for sales, marketing, and development teams as needed
Требования
- 3+ years in merchant acquiring, operational knowledge of merchant services, especially to ISVs/VARs and Integrated Partners
- Extremely strong attention to detail
- Deep Knowledge of financial/payment solutions technology
- Experience using CRM tools and others such as Excel
- Ability to thrive in fast-paced, innovative start up environment
- Excellent communication skills both verbal and written
- Must be fluent in using online tools
- Must have a fluent understanding of Microsoft Office / GSuite
Требуемый уровень кандидата: Средний уровень
Зарплата: 700 USD - 1200 USD До вычета налогов в месяц
Дополнительная информация
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Профессиональные навыки
MS Word
Magento
Google Suite
Личные навыки
Письменные навыки общения
Позитивное отношение
Специальные теги
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