Technical Support Specialist
Վերջնաժամկետ՝ 23 Հունիս 2024
Աշխատանքի պայմաններ՝ Մշտական
Կատեգորիա՝ ՏՏ աջակցություն/Տեխնիկ
Աշխատանքի տեսակը՝ Ամբողջ դրույք
Գտնվելու վայրը՝ Երևան
Աշխատանքի նկարագրություն՝
CreedRoomz is looking for an experienced Techical Support Specialist to join our team.
/am/technical-support-specialist-499
Աշխատանքային պարտականություններ
- Identify hardware and software solutions
- Troubleshoot technical issues
- Diagnose and repaire faults
- Resolve network issues
- Install and configure hardware and software
- Provide timely and accurate customer feedback
- Follow-up with clients to ensure the problem is resolved
- Replace or repaire the necessary parts
- Support the roll-out of new applications
- Provide support in the form of procedural documentation
- Manage multiple cases at one time
- Test and evaluate new technologies
- Conduct electrical safety checks on equipment
- Provide technical support for internal end users on routine hardware and software problems including operating system support, application support, system access problems and database support
- Input data in Help Desk tracking system and assists with maintenance
- Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
- Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
- Create and implement new processes to improve efficiency and customer satisfaction while reducing costs
Անհրաժեշտ հմտություններ
- Bachelor's degree (basic technical skills are preferable)
- Strong communication skills and ability to remain calm and professional in all circumstances
- Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
- Working knowledge of PC operating systems and Microsoft Office Applications
- Good communication skills is a must, good team member
- Proficiency in Windows OS
- Experience with remote desktop applications and help desk software
- Attention to detail and good problem-solving skills
- Excellent interpersonal skills
- Good written and verbal communication
Պահանջվող թեկնածուի մակարդակը: Միջին մակարդակ
Լրացուցիչ տեղեկություն
Interested candidates are encouraged to submit via our Career site.
Մասնագիտական հմտություններ
MS Windows, Internet
Ցանցային ադմինիստրատիվ հմտություններ
Անձնական հմտություններ
Անկախ աշխատելու հնարավորություններ
Բանակցությունների հմտություններ
Տարածեք այս հայտարարությունը սոց․ մեդիայի միջոցով։
Ընկերության մասին
SoftConstruct is an imagination-driven tech company with a passion for transforming ideas
into business stories and developing innovative technology solutions for various industries.
Our ecosystem has given birth to market-leading independent labels, such as BetConstruct,
FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under
the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and
inventiveness drives us to create brands from an iGaming tech solutions provider to a
Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-
stop, creative and bold. And this journey of bold innovation and creativity has helped the
business evolve into a visionary brand that brings together over 5,000 people around the
world, spans 10+ trademarks with a number of branch offices operating worldwide.
Reframing the limits and questioning existing patterns has been and remains the key to
scaling our business story, bringing profound results and solutions to the people we work
with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.
Margarita Margaryan, Chief HR Officer
Softconstruct is a company with a strong passion for discovering groundbreaking solutions in the field of innovative technologies. The key to our success, as we see it, lies in the dedication, endeavour and curiosity of our tribal community and the fearless drive for exploring new horizons.
We have built an environment that brings together 4000+1 creative professionals united for the love of the game. We provide a healthy working ecosystem and a vast amount of opportunities for personal and professional development. We support our teams in their pursuit to keep the balance between work and fun.
We dare to take the risk of exploring new ideas and doing things that we haven’t done before. We are bold enough to go beyond our own limits, to improvise and learn along the way.
Our vision is about being fearless and transforming ideas into business stories.
Դիտել ավելին
Դիտել հակիրճ
SOFTCONSTRUCT
SoftConstruct is an imagination-driven tech company with a passion for transforming ideas into business stories and developing innovative technology solutions for various industries.Our ecosystem has given birth to market-leading independent labels, such as BetConstruct, FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and inventiveness drives us to create brands from an iGaming tech solutions provider to a Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-stop, creative and bold. And this journey of bold innovation and creativity has helped the business evolve into a visionary brand that brings together over 5,000 people around the world, spans 10+ trademarks with a number of branch offices operating worldwide. Reframing the limits and questioning existing patterns has been and remains the key to scaling our business story, bringing profound results and solutions to the people we work with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.
Դիտել ավելին
Դիտել հակիրճ
Welcome to Softonstruct
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Դիտել ավելին
Դիտել հակիրճ
Ընկերության լուսանկարները
Արտոնությունների փաթեթ
Կոնտակտներ
Վեբ կայք https://www.softconstruct.com/
Հեռախոսահամար` (010) 510051
Հասցե՝ Գարեգին Հովսեփյան 20, Երևան, Հայաստանի Հանրապետություն