AMX

Industry: Finance/Banking/Insurance

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Client Relations Specialist

With email

Deadline: 19 June 2024

Employment term: Temporary

Category: Finance Management

Job type: Full time

Location: Yerevan

Job description:

AMX is seeking a Client Relationship Specialist to join the Pension Services Department team.

Job responsibilities

Service participants of the funded pension system through calls and online communication;
Maintain a register of participants, performing actions in accordance with internal procedures;
Conduct routine maintenance of account operator activities, including providing clarifications to employees regarding system participants;
Analyze the actions of account operators, investigate complaints about service quality, and implement corrective measures;
Organize the certification of account operator users and summarize the results;
Prepare responses to requests submitted by notaries and other entities involved in the pension system registry services;
Handle asset accounting and prepare daily reports as part of the fund's asset custody operations;
Organize seminars for account operator employees and develop informational materials;
Participate in the development and testing of software solutions for various departmental systems;
Contribute to other departmental functions as needed.

Required qualifications

Higher education in finance or economics;
At least two years of work experience in the financial sector;
Basic knowledge of the pension system, including registry and custody operations;
Understanding of accounting principles;
Proficiency in AS-Bank 4.0 and MS Office programs;
Strong teamwork skills;
Ability to build effective interpersonal relationships;
Good knowledge of written and spoken Armenian, English and Russian languages.

Required candidate level: Mid level

Additional information

Our Benefits

Health insurance;
Social promotion package;
Paid time off;
Opportunities for professional development and courses;
Performance-based bonuses.

Application procedure: All interested and qualified candidates are encouraged to submit their CVs to careers@amx.am indicating "Client Relations Specialist" in the subject line of the e-mail.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Office

Finance

ArmSoft Bank

Soft skills

Teamwork

Communication

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