Account Manager
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Deadline: 26 July 2024
Employment term: Permanent
Category: Business/Management
Job type: Full time
Location: Yerevan
Job description:
We are looking for an Account Manager to join the team who will ensure clients succeed using our cutting-edge endpoint technology. As a trusted adviser, you will identify important client roadmaps, milestones, and the development of client champions. You must be a strong communicator, a great listener, and a curious and imaginative problem solver.
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Job responsibilities
- Develop and execute comprehensive account plans to drive revenue growth, client retention, and strategic alignment.
- Conduct in-depth research on existing and potential clients to identify opportunities and develop targeted strategies.
- Develop and implement client contact and reactivation strategies.
- Communicate with clients to thoroughly understand their needs and provide tailored solutions.
- Prepare and present compelling proposals to clients, clearly articulating the value proposition.
- Participate in the preparation of periodic status reports for clients to ensure transparency and keep them informed of project progress.
- Foster a strong company culture and values in all client interactions to maintain and develop long-term relationships.
- Collaborate with internal teams, including Business Development and Project Management teams, to ensure seamless project planning and execution.
- Conduct market research to identify opportunities and assess the capabilities of local players.
- Maintain accurate records and reports while adhering to department objectives.
- Be a client advocate in all internal client/project-related meetings and protect their rights if necessary.
- Stay up-to-date on industry trends, competitor activities, and service knowledge to provide valuable insights to clients.
Required qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- 4+ years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or in a similar client-facing role.
- Fluent English language knowledge.
- Excellent communication, negotiation, and presentation skills.
- Time management and multitasking skills to handle multiple tasks and clients at once.
- Ability to work independently and manage personal time, keeping deliverables and deadlines top of mind.
- Ability to work collaboratively with cross-functional teams to deliver solutions.
- Proven ability to handle tough conversations, client rejections, or other challenging situations.
- Solid experience in digital tools ( CRM, HubSpot, MS Office, etc).
Required candidate level: Mid level
Additional information
If you are interested in this position, please apply now by sending your CV to career@noymed.com, mentioning "Account Manager" in the Subject line of your email.
Please note, that only shortlisted candidates will be contacted for the interview.
Professional skills
MS Windows, MS Office
CRM
Hubspot
Google Workspace
Soft skills
Ability to work independently
Negotiation skills
Detail-oriented
enthusiastic
Communicability
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About Company
NoyMed is a contract research organization (CRO) which is providing Data Management, SAS Programming and Biostatistics to pharmaceutical, biotechnology and medical device industries worldwide.
Our mission is to be a valuable and irreplaceable partner for our clients ensuring high quality services.
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