Account Manager (Arabic and French)
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Deadline: 18 July 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
We are a leading B2B consulting company specializing in payment expansion, marketing strategies, accounting solutions, and technical support services. Our global network of partners is committed to excellence and innovation, providing top-tier solutions to businesses worldwide. Join us and start your career journey in Account Management within a dynamic, challenging, and rewarding team environment.
About the Role:
The Account Manager role is integral to delivering exceptional service to our partners. We are seeking individuals with a natural aptitude for customer service, robust interpersonal skills, and the ability to thrive in a dynamic, challenging, and rewarding team environment.
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Job responsibilities
- Facilitate the onboarding process for new partners.
- Cultivate relationships and provide proactive support to partners via phone, chat, and social media channels.
- Offer technical support to partners as needed.
- Interpret partner requirements and deliver timely solutions.
- Manage partner investment potential in line with established expectations.
- Assist partners in understanding their performance by providing industry benchmarks.
- Strictly carry out management's assignments.
- Escalate issues and concerns to management in a timely manner.
Generate new solutions and approaches and propose them to management.
Required qualifications
- Minimum of 6 months of sales or accounting experience, preferably in the FinTech sector, credit organizations, or financial startups.
- English B1 minimum; French B2 minimum; Arabic fluent in oral and written communication.
- Knowledge of Excel and Google Sheets is an advantage.
- Excellent communication skills.
- Ability to perform effectively under pressure and in stressful conditions.
Required candidate level: Junior
Additional information
Role Benefits:
- Competitive experience-based salary.
- Employee health insurance coverage.
- Employment under local labor legislation.
- Assistance with documentation required for residency in Yerevan.
- Flexible schedule options (08:00-17:00; 09:00-18:00; 10:00-19:00).
- 4 extra annual paid days off (in addition to 20 days of vacation).
- Corporate discounts at sports centers, educational, and language courses.
- Free daily meals provided at the office.
- Comfortable office located in the center of Yerevan.
- Competitive experience-based salary.
- Employee health insurance coverage.
- Employment under local labor legislation.
- Assistance with documentation required for residency in Yerevan.
- Flexible schedule options (08:00-17:00; 09:00-18:00; 10:00-19:00).
- 4 extra annual paid days off (in addition to 20 days of vacation).
- Corporate discounts at sports centers, educational, and language courses.
- Free daily meals provided at the office.
- Comfortable office located in the center of Yerevan.
Professional skills
Customer Service skills
B2B sales
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About Company
We are a rapidly growing company with an extensive professional background in Russia. We're working with a team of ambitious people who put professionalism and achievement of results at the forefront. We represents the team of open-minded people, who is ready to share their experience and knowledge, and always open to new ideas and suggestions. Getting better every day is our main goal.
SOFT CONSULTING is an IT company that mainly provides b2b services in the following areas:
Corporate consulting and formation of business models for the development of Internet platforms
Maintenance and development of previously developed information systems and components of Internet resources
Analysis of the performance of web resources and round-the-clock monitoring of information systems and their components
Search and attraction of partners, assistance in concluding partnership agreements Provision of a personal account manager for the developed project Promotion of web resources and mobile applications in the direction of E-Commerce Round-the-clock technical support on all issues for the customer
Organization of call-centers for the customer's project
Why it is worth working with us:
Opportunity for professional growth in a circle of highly qualified specialists
Active career growth in any position
Opportunity for internships abroad
Official employment in the Republic of Armenia
Relaxed and friendly work environment
Comfortable and cozy open space with designer renovation.
Nice bonus: free corporate meals
Soft Consulting
Soft Consulting LLC
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Benefits
Contact details
Phone: +37444477024
Address: Hanrapetutyan 9, Yerevan, Armenia
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+374 43 901 900 
