Customer Representative
Deadline: 27 July 2024
Employment term: Contract
Category: Sales/service management
Job type: Full time
Location: Los Angeles (Remote)
Job description:
Company Overview: We are a fast-growing company looking for enthusiastic and dedicated individuals to join our team. We pride ourselves on delivering exceptional service to our customers and are excited to expand our remote workforce.
Position: Customer Representative
Job Type: Full-time, Remote
Working Hours: 8 PM to 5 PM (One-hour break included)
Location: Work from Home
/en/customer-representative
Job responsibilities
Key Responsibilities:
- Provide outstanding customer service through phone and text communications.
- Address customer inquiries promptly and accurately.
- Resolve customer complaints and issues efficiently.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Fluent in English with excellent communication skills.
- Ability to communicate clearly and effectively with customers.
- A quiet and professional home working environment.
- Experience using computers and phones for work-related tasks.
- Strong problem-solving skills and a customer-oriented mindset.
Required qualifications
Preferred Qualifications:
- Previous experience in a customer service role.
- Familiarity with customer service software and tools.
- Ability to work independently and as part of a team.
Required candidate level: Not defined
Additional information
What We Offer:
- Competitive salary and benefits.
- Flexible remote working environment.
- Opportunities for career growth and development.
- Supportive and collaborative team culture.
How to Apply: If you meet the above requirements and are excited to be part of a dynamic and growing company, please submit your resume and a cover letter explaining why you would be a great fit for this position.
Professional skills
MS Word
Soft skills
Leadership skills
Special tag
Training provided
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