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Front Office Agent

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Deadline: 14 July 2024

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

Hayasa Hotel Yerevan is looking for a detail-oriented Front Office Agents to assist our customers with their needs.

Job responsibilities

  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Make a check- in and check- out processes
  • Provide a necessary information to guests
  • Receive payments from guests (cash and non-cash)

Required qualifications

  • A degree or diploma in Hotel Management or Tourism will be a plus
  • Communicates and writes with fluency in English/Russian
  • Knowledge of Triosoft System will be an advantage
  • Flexibility to respond to a variety of work situations
  • Ability to work on your own and as part of a team

Required candidate level: Not defined

Additional information

If you want to work in an energetic environment where you will be challenged, rewarded, and inspired!

Feel free to send your CV to our e-mail  hr@hayasahotels.com.

Please clearly mention that you have heard of this job opportunity on staff.am

Soft skills

Ability to work independently

Time management

Problem solving 

Conflict resolution skills

Customer/service oriented

Teamwork

Multitasking

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Benefits

Annual bonus
Annual salary review
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Free meal(s)/Coupons
First Aid Trainings

Contact details

Website https://www.hayasahotels.com/

Phone: +37495903080

Address: 54 Leo St, Yerevan, Armenia

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