Network Operations Center specialist (NOC)
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Deadline: 07 July 2024
Employment term: Contract
Category: IT Support/Technician
Job type: Full time
Location: Yerevan
Job description:
We are looking for a Network Operations Center specialist (NOC) to join our team.
NOC will be responsible for monitoring and executing the daily operational activities needed to manage Network services, supporting IT infrastructure and provide technical support to clients and the company sales team.
/en/network-operations-center-specialist-noc-4
Job responsibilities
Analyze data based on the received Trouble Tickets from clients,
Send Trouble Tickets to clients,
Solve technical issues,
Follow up with clients to ensure the problem is resolved,
Monitoring and test the quality of services,
Make routings based on own examination and company sales team,
Test the routes and analyzing the results,
Provide technical support to clients and the company team.
Required qualifications
Technical Support Specialist, or relevant role,
Knowledge in Windows OS and MS Office (Excel and Outlook)
Detail oriented and problem-solving skills,
Written communication skills in English and Russian,
Time management and work-planning skills.
Required candidate level: Junior
Additional information
You are welcome to send their CV's to / vazqsales1@vazq.com
When filling out the application form or sending your resume, please mention that you found this information on staff.am
Professional skills
Windows Server
GSM telecommunication
Soft skills
Personal branding
Detail-oriented
Goal-oriented
Logical thinking
Teamwork
Proactive
Sense of responsibility
Punctuality
Special tag
Fresh graduates
Training provided
Student-friendly
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About Company
VAZQ Communications INC, a US registered Company founded in 2006, started its activities on the retail market of the Telecommunications Industry with headquarters in the USA. The company is licensed by FCC for wholesale and retail VoIP termination services to carriers, phone companies, VoIP service providers as well as resellers.
Our mission is to develop global solutions for Voice and SMS in the international VOIP/SMS market to meet the expectations of our customers and to provide a high-quality service ensuring cost efficiency. Our voice volumes are increased day by day and in few quarters VAZQ switches many millions of minutes and messages per month. VAZQ has interconnections with well over 700 partners all over the world, including aggregators as well as Tier-1 carriers who assure stability and quality of the routes.
The company is strong especially in African, Middle Eastern, Asian, Latin American and European destinations. Due to its professional team, VAZQ is able to guarantee the best solution for each customer. We are constantly looking for new interconnections and long term business relationships to build strong and beneficial partnerships.
Benefits
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