Senior Partner Manager/Team Lead (Arabic)
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Deadline: 19 July 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
We are a leading B2B consulting company specializing in payment expansion, marketing strategies, accounting solutions, and technical support services. Our global network of partners is committed to excellence and innovation, providing top-tier solutions to businesses worldwide. Join us and start your career journey in Partner Management within a dynamic, challenging, and rewarding team environment.
About the Role: As a Team Lead, you will oversee team operations, manage partner relations, and drive strategic initiatives. Responsibilities include onboarding and mentoring team members, delegating tasks, and effectively managing resources. You will also identify partner needs, generate reports, and make independent decisions to support our partner base.
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Job responsibilities
Team Management:
- Onboarding new team members and monitoring the quality of their work.
- Ensuring job duties are fulfilled and delegating tasks within the organizational structure.
- Managing workloads effectively and optimizing human resource management.
Partner Relations:
- Identifying partner needs and developing proposals to meet these requirements.
- Supporting and enhancing the investment potential of our partner base.
- Generating and analyzing partner data to inform strategic decisions.
- Making independent decisions regarding partners within established guidelines.
- Selecting partners and allocating resources across various partner categories.
Leadership:
- Adhering strictly to management instructions and promptly escalating issues.
- Developing innovative solutions and approaches, effectively communicating them to management.
Required qualifications
- Proven experience in team management and leadership roles.
- Strong interpersonal and communication skills.
- Ability to make independent decisions and manage resources effectively.
- Proficiency in data analysis and report generation.
- Experience in the B2B sector, ideally in payment expansion, marketing strategies, accounting solutions, or technical support services.
- Minimum of one year of experience in sales, customer service, or accounting, preferably in FinTech, credit organizations, or financial startups.
- Minimum English proficiency level B2; native Arabic; French proficiency is advantageous.
- Proficiency in Excel, Google Sheets, Microsoft Office (Excel), Google (Sheets, Docs, Drive, Meet), Notion, and Miro.
- Excellent communication skills and ability to perform effectively under pressure.
Required candidate level: Senior
Additional information
Role Benefits:
- Competitive salary based on experience.
- Employee health insurance coverage.
- Employment under local labor legislation.
- Assistance with residency documentation in Yerevan.
- Flexible schedule options (08:00-17:00; 09:00-18:00; 10:00-19:00).
- 24 days of annual paid leave (20 vacation days + 4 extra days).
- Corporate discounts for sports centers, educational courses, and language courses.
- Free daily meals provided at the office.
- Comfortable office location in the center of Yerevan.
Professional skills
Sales/service experience
Customer Service skills
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About Company
We are a rapidly growing company with an extensive professional background in Russia. We're working with a team of ambitious people who put professionalism and achievement of results at the forefront. We represents the team of open-minded people, who is ready to share their experience and knowledge, and always open to new ideas and suggestions. Getting better every day is our main goal.
SOFT CONSULTING is an IT company that mainly provides b2b services in the following areas:
Corporate consulting and formation of business models for the development of Internet platforms
Maintenance and development of previously developed information systems and components of Internet resources
Analysis of the performance of web resources and round-the-clock monitoring of information systems and their components
Search and attraction of partners, assistance in concluding partnership agreements Provision of a personal account manager for the developed project Promotion of web resources and mobile applications in the direction of E-Commerce Round-the-clock technical support on all issues for the customer
Organization of call-centers for the customer's project
Why it is worth working with us:
Opportunity for professional growth in a circle of highly qualified specialists
Active career growth in any position
Opportunity for internships abroad
Official employment in the Republic of Armenia
Relaxed and friendly work environment
Comfortable and cozy open space with designer renovation.
Nice bonus: free corporate meals
Soft Consulting
Soft Consulting LLC
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Contact details
Phone: +37444477024
Address: Hanrapetutyan 9, Yerevan, Armenia
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+374 43 901 900 
