Services Coordinator / Account Manager
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Deadline: 23 May 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
"Comfy" LLC is looking for a purposeful and responsible B2B accounts manager / service coordinator to join our team. Interested candidates are asked to send their CVs to info@pages.am by mentioning the vacant position name in the subject line.
/en/services-coordinator-account-manager
Job responsibilities
- Maintain strong relationships with clients, serving as their primary point of contact and addressing their needs and concerns
- Coordinate with internal teams, including IT, Marketing, Sales & Accounting, to ensure timely resolution of client requests and delivery of services
- Proactively identify opportunities for upselling or cross-selling additional services to existing clients
- Monitor client accounts and activity, analyze data and metrics, and provide regular reports and insights to clients and internal teams
- Act as a trusted advisor to clients, providing guidance, recommendations, and support to help them achieve their business goals and objectives
Required qualifications
- Higher education
- Excellent verbal and written communication skills in Armenian, English / Russian - B1
- Strong interpersonal and collaboration skills
- Excellent internet literacy
- Advanced computer skills with proficiency in Microsoft Office Suite
- Strong accountability
- Work experience in a related field is a plus
Required candidate level: Not defined
Additional information
Аpply online via staff.am and follow entire application process.
Soft skills
Problem solving
Conflict resolution skills
Customer/service oriented
Teamwork
Fast learning ability
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Contact details
Website https://www.pages.am
Phone: +37460445219
Address: Nairi Zaryan Street, Yerevan, Armenia
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+374 43 901 900 
