Support specialist (Farsi)

Deadline: 22 July 2022

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Axioma is providing information services and now we are looking for active and motivated candidates on Support Specialist position (Farsi).

We would like to meet a result-oriented person with good communication skills and the ability to work in a team.

Working Conditions:

  • comfortable office in Armenia with the superior climate and accommodations as well;
  • good motivation program (fix salary+bonuses);
  • work by shifts (including night shifts);
  • opportunity for professional growth;
  • great team.

Job responsibilities

  • Providing support to clients and partners regarding company's products and services dealing with financial and technical questions;
  • Answering all online referrals via phone, email and chat;
  • Solving technical questions and issues with the IT department;
  • Instructions and manuals preparation for clients and partners;
  • Live chat support;
  • Participation in different company’s projects.

Required qualifications

  • Fluent Farsi, English - upper intermediate;
  • Experience in support or sales at least 1 year;
  • University degree (preferably economic / finance);
  • Knowledge of financial markets is preferable.

Required candidate level: Mid level

Additional information

To apply for this position, please send your CV in English to [email protected] specifying the position title in the subject line of the email.

Only shortlisted candidates will be contacted for the interview. Thanks for understanding. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Support

Soft skills

Multitasking

Proactive

Stress resistant

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Contact details

Website https://www.axioma.company/

Address: Yerevan Plaza Business Center, Yerevan, Armenia