Customer support specialist
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Крайний срок: 28 Июль 2024
Условия контракта: Постоянный
Категория: Организация продаж/обслуживания
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
New Venture Brokerage CJSC is hiring a Customer Support Specialist to assist our team.
/ru/customer-support-specialist-776
Обязанности
- Processing partner requests.
- Consulting clients on company products.
- Assisting clients with broker platforms.
- Supporting clients in opening accounts.
- Providing support to partners and agents.
- Interacting with clients through chats and phone calls.
- Offering prompt assistance to VIP clients via remote communication channels.
- Supporting and overseeing clients' technical integration processes.
Требования
- Excellent knowledge of English and Russian languages, including spelling, punctuation, and grammar.
- Proficient in using computers and office applications.
- Strong communication skills and ability to interact effectively with clients.
- Ability to adapt to clients' needs and a strong interest in solving their problems.
- Experience in handling chats and phone calls.
- Background in technical support and information technology.
- Skilled in telephone communication.
- Competent and clear speech.
Требуемый уровень кандидата: Средний уровень
Дополнительная информация
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Профессиональные навыки
Windows Server
Поделитесь этой вакансией в соцсетях.
New Venture Brokerage CJSC
New Venture Brokerage is a licensed brokerage company registered in Armenia. Our mission is to create an accessible and transparent private market, enabling people to buy and sell private equity in the world's most innovative companies. Our goal is to create a critical infrastructure to provide quality and reliable services to investors in the private markets in accordance with international standards and to build strong relationships with clients and partners. On July 25, 2023 New Venture Brokerage CJSC was registered by the Central Bank of the Republic of Armenia (registration certificate 28)
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