Client support specialist /night shift/

Deadline: 31 May 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

IFCMARKETS.CORP. is looking for a Client Support Specialist, who will provide support to our service users appropriate to their individual questions, with the aim of ensuring that they have maximum of information they need.

The specialist will work 3 times a week, from 22.00 p.m. to 8.00 a.m.

Job responsibilities

  • Provide support to all Service Users during the night via live chat;
  • Work directly with users online to give those appropriate help or guidance they need;
  • Develop weekly or monthly reports that provide meaningful analysis, and show progress.

Required qualifications

  • Higher education in linguistics, economics, business administration/management or relevant field;
  • Excellent typing skills in English, Russian;
  • Confident communication and problem solving skills;
  • Hard working person with a high sense of responsibility and self-management.

Additional information

You can apply online via staff.am or follow the below application procedure.

Qualified and interested candidates are kindly requested to submit Resumes and send by e-mail: [email protected]
Please indicate "Client support specialist /night shift/" in the subject line of the e-mail. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Customer Service skills

English

Self organized

Sense of responsibility

Russian language

Soft skills

Written communication skills

Time management

Problem solving 

Hardworking

Stress resistant

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Contact details

Website https://www.ifcmarkets.com/

Phone: (010) 529-950

Address: , 18 Arshakunyats Avenue, Yerevan , Armenia

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