![SoftConstruct](https://cdn.staff.am/staff.am/upload/b/8/9/0/b89006ad.jpg)
Technical Support Specialist-Armenian, Russian and English Languages(mixed shifts)
Deadline: 06 July 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
Are you GAME to JOIN US and be our new Techinal Support Specialist in the Armenian, Russian and English Languages?
SoftConstruct is on a search for a new player to join our team.
This is a full time position with mixed shifts working schedule.
/en/technical-support-specialist-armenian-russian-and-english-languagesmixed-shifts-10
Job responsibilities
- Handle customer technical support cases
- Talk with customers through series of action to resolve technical problems
- Evaluate system potential through assessing compatibility of new programs with existing programs
- Maintain client confidence by keeping their information confidential
- Prepare reference material for users by drafting operation instructions
- Manage multiple tasks at one time
Required qualifications
- Knowledge of Armenian, Russian and English is required
- Prior experience in tech support, desktop support or similar role
- Proficient in Microsoft office
- Ability to explain technical issues to non-technical employees and customers
- Attentive to details and good problem-solving skills
- Good written and verbal communication skills
- Ability to work in mixed shifts
Do you like to learn hard, work hard and play hard?
Do you imagine better things, technologies, future?
If you answered “Yes” to at least two of these questions then we might be a great fit for you.
Required candidate level: Junior
Additional information
Good luck! The game is on!
Professional skills
Customer Service skills
MS Office
Soft skills
Problem solving
Flexible
Teamwork
english
Customer Service
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Margarita Margaryan, Chief HR Officer
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Softconstruct is a company with a strong passion for discovering groundbreaking solutions in the field of innovative technologies. The key to our success, as we see it, lies in the dedication, endeavour and curiosity of our tribal community and the fearless drive for exploring new horizons.
We have built an environment that brings together 4000+1 creative professionals united for the love of the game. We provide a healthy working ecosystem and a vast amount of opportunities for personal and professional development. We support our teams in their pursuit to keep the balance between work and fun.
We dare to take the risk of exploring new ideas and doing things that we haven’t done before. We are bold enough to go beyond our own limits, to improvise and learn along the way.
Our vision is about being fearless and transforming ideas into business stories.
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SOFTCONSTRUCT
![](https://cdn.staff.am/staff.am/upload/a/1/2/7/a1275c74.jpeg)
SoftConstruct is an imagination-driven tech company with a passion for transforming ideas into business stories and developing innovative technology solutions for various industries.Our ecosystem has given birth to market-leading independent labels, such as BetConstruct, FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and inventiveness drives us to create brands from an iGaming tech solutions provider to a Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-stop, creative and bold. And this journey of bold innovation and creativity has helped the business evolve into a visionary brand that brings together over 5,000 people around the world, spans 10+ trademarks with a number of branch offices operating worldwide. Reframing the limits and questioning existing patterns has been and remains the key to scaling our business story, bringing profound results and solutions to the people we work with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.
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Welcome to Softonstruct
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Benefits
Contact details
Website https://www.softconstruct.com/
Phone: (010) 510051
Address: Garegin Hovsepyan 20, Yerevan, Armenia