Contact Center Specialist

Deadline: 10 March 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Digitain Holding Limited is seeking for energetic and highly motivated specialists to join its Contact Center. 

The job includes following shifts:

  • 09:00 - 18:00
  • 10:00 - 19:00
  • 11:00 - 20:00

We offer:

  • 2 weeks intense dedicated training to set you up for success
  • Free lunch
  • Fun, high-energy work environment
  • Continuous mentoring and development
  • Referral bonuses

Job responsibilities

  • Customer support through online chat, phone call and e-mail; customer inquiries include information on services, games, bets and other products/services provided by the company
  • Support to the company bet shop employees via incoming calls only
  • Handle incoming calls related to the company and transfer to corresponding departments, if needed

Required qualifications

We need a candidate that is:

  • A natural communicator
  • Confident and can-do, with a natural ability to deliver an excellent customer service
  • Proficient in Armenian, Russian and English languages (written and verbal)
  • With good knowledge of MS Office (Word, Excel) will be an asset
  • Responsible
  • Able to work under pressure

Salary: Competitive

Additional information

Qualified candidates are welcomed to send their CV to: [email protected]. Please indicate “Contact center Specialist” in the subject line of the email. 

Please clearly mention that you have heard of this job opportunity on staff.am

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Contact details

Website։ http://www.digitain.com

Address: , Armenia

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