Customer/Technical Support Specialist
Deadline: 30 April 2019
Employment term: Permanent
Category: Other IT
Job type: Full time
VOLO is looking for experienced result-oriented professional to fulfill the position of Customer/Technical Support Specialist working for international clients in an enterprise-focused team.
- Manage client’s internal systems (these includes CRM, user accounts, email accounts, website, marketing tools, etc.);
- Cover of client’s ad-hoc internal IT needs, including IT support, which usually involves internet research on the issue and possible solutions;
- Manage regular IT operational tasks (management, escalation and follow up of IT related alerts and tasks);
- Perform other supporting activities (these includes IT strategy questions; system selection for new internal systems; security changes and planning; contract management and other tasks).
- University degree in Computer science or equivalent field;
- At least 3 years of working experience in IT field;
- Excellent English language skills, both speaking and writing;
- Knowledge of IT technologies;
- Be advanced PC user and proficient in Microsoft Office suite;
- Exceptional interpersonal skills, with a focus on report building, listening, and questioning skills;
- Strong documentation skills;
- Proven analytical and problem-solving skills;
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
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You can apply for this job just by following Application procedure.
Please submit your CV in English to: [email protected], mentioning the position you are applying for in the subject line of the e-mail. No personal visits, deliveries or phone calls, please. Only short listed candidates will be notified for the interview.
Volo is one of the most unique IT innovation powerhouses on the planet today. We accelerate industry-changing innovation for our clients and help them get to the Next Big Thing faster.
We are able to achieve such level of innovation due to the fact that we hire only brilliant minds from the top 10% of the global talent pool. Therefore, we are able to apply razor-sharp thinking and flawless execution on every project.
Today VOLO stands as an increasingly global company with seven kitchens (as known as offices) in Armenia and Ukraine and over a dozen of representations that cover the globe from Silicon Valley to Japan. We are executing some of the world’s most challenging projects in:
- Enterprise Software Development
- Mobile App Development
- Internet of Things
- Cryptography and Encryption
- AI & Machine Learning
- Cybersecurity and DevOps
Phone: (011) 998-050
Address: , Komitas 54V, 5th floor , Yerevan , Armenia