Customer Support Specialist
Крайний срок: 26 Июнь 2024
Условия контракта: Постоянный
Категория: ИТ Поддержка/Техник
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
JOB DESCRIPTION:
The objective of Customer Support is to provide timely support by empowering our users to operate more effectively and expand their business. The newly hired Customer Support Specialist will pass a training course, after which will be challenged to understand our customer’s needs and respond to them by providing the best solutions.
Each member of the team will contribute to the development of a creative and challenging work atmosphere.
The main aim of the Customer Support Specialist is to establish a solid relationship with our customers and ensure the connection to deliver superior customer satisfaction.
/ru/customer-support-specialist-751
Обязанности
JOB RESPONSIBILITIES:
Provide timely support on better understanding and using products launched by SupportMyApp users via Live Chat;
Analyze, track and resolve customer questions and needs in a prompt manner to ensure the highest level of client satisfaction;
Prioritize tasks based on severity of issues and the level of impact on customers;
Требования
REQUIRED QUALIFICATION:
Computer literacy;
Result-oriented and goal-driven personality;
Excellent writing skills in English;
Ability to listen and understand the information and ideas presented by customers, detect issues, and provide appropriate solutions;
Ability to work in teams, build relationships quickly and effectively, and work under pressure;
Sense of responsibility;
Effective time management skills;
Ability to work with rotation based on duty schedule;
Требуемый уровень кандидата: Не определено
Зарплата: 200000 AMD - 500000 AMD На руки в месяц
Дополнительная информация
Подай заявку через staff.am и отслеживай весь процесс онлайн․
Профессиональные навыки
Письменный английский язык
Личные навыки
Позитивное отношение
Управление временем
Ориентация на клиента/услуг
Целеустремленный
Логическое мышление
Способность работать в команде
Multitasking
Внимание
Способный ученик
Компьютерная грамотность
Поделитесь этой вакансией в соцсетях.
Привилегии для сотрудников
Контакты
Веб-сайт https://supportmyapp.com/
Телефон: +37495522582
Адрес: 9 Grigor Lusavorich Street, Ереван, Армения